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Citizens Memorial Healthcare Facility

Last Updated: 2/1/2024

Legal Business Name CITIZENS MEMORIAL HEALTH CARE FOUNDATION
Affiliated Entity CITIZENS MEMORIAL HEALTH CARE
Region Midwest
Address 1218 WEST LOCUST, Bolivar, Missouri 65613
County Polk County
Phone 4173267648
CMS Certification Number CCN 265545
Owership Type Non profit - Corporation
Nurse Hours Per Resident Per Day 3.28548
Health Survey Score 42.667
Reported Incidents 0
Number of Complaints 6
Infection Control Citations 2.0
Number of Fines 0
Amount of Fines $0.0
Payment Denials 0

Facility Rating Comparisons (Scale 1-5)

Rating Type Provider State Region National
Overall Rating 4.0 2.5 2.9 2.87
Health 4.0 - - -
Quality 3.0 2.8 3.5 3.5
Short-Stay 4.0 - - -
Long-Stay 3.0 - - -
Turnover % 72.3% 61.7% 54.6% 52.72%
Staffing 2.0 2.2 2.7 2.7

Overall Rating

Citizens Memorial Healthcare Facility in Bolivar, MO, has been rated as a reliable option for individuals in need of long-term care services, boasting an overall rating of 4.0 out of 5 on our scale. This rating places the facility 60% above the state average and 39% higher than the national average. These statistics provide a glimpse into the quality of care and services offered at Citizens Memorial Healthcare Facility, highlighting its ability to meet and exceed industry standards. When evaluating nursing homes, the overall rating serves as a crucial benchmark for individuals and families seeking the best possible care for their loved ones. It encompasses various factors such as staff responsiveness, cleanliness, quality of care, and resident satisfaction. A rating of 4.0 indicates that Citizens Memorial Healthcare Facility has consistently met the standards set by regulatory bodies and accreditation organizations, showcasing its commitment to providing residents with a safe and supportive environment. By choosing Citizens Memorial Healthcare Facility for long-term care needs, individuals can feel confident in the facility's ability to deliver high-quality services that cater to their unique requirements. The above-average rating suggests that the facility goes above and beyond to ensure the well-being and comfort of its residents, making it a top contender in the realm of nursing home options in Bolivar, MO, and beyond.

QM Rating

Citizens Memorial Healthcare Facility has received a quality measure rating of 3.0. This rating places it 7% higher than the state benchmark, indicating that the facility performs slightly better compared to others within the same state. However, when compared nationally, Citizens Memorial Healthcare Facility falls slightly below with a rating 14% lower than the benchmark. Quality measure ratings are essential indicators for evaluating nursing homes, as they provide insight into the overall performance and care provided to residents. By considering these ratings alongside other factors such as staff qualifications, facility amenities, and resident reviews, individuals can make informed decisions when selecting a nursing home that meets their specific needs. Quality ratings serve as a valuable tool in assessing the level of care and services offered by long-term care facilities, aiding individuals in making well-informed choices for themselves or their loved ones.

Staffing Rating

When it comes to evaluating nursing homes, staffing ratings play a crucial role in determining the quality of care residents receive. Citizens Memorial Healthcare Facility, with a staffing rating of 2.0, falls -9% below the state average and -26% below the national benchmark. This indicates potential concerns regarding the number of staff available to tend to residents' needs. A low staffing rating may impact the overall level of care provided, as adequate staffing levels directly influence residents' quality of life and safety. Furthermore, the total nursing staff turnover rate at Citizens Memorial Healthcare Facility is 72.3%, which is 17% higher than the state average and 37% higher than the national average. High staff turnover can have detrimental effects on the continuity and quality of care provided to residents. Constantly changing staff members can lead to disruptions in relationships between residents and caregivers, impacting the overall well-being of residents. It may also suggest underlying issues within the facility that contribute to employee dissatisfaction and turnover rates. For individuals seeking long-term care facilities, understanding staffing ratings and turnover rates can provide valuable insights into the level of care and consistency they can expect at a nursing home. Facilities with low staffing ratings and high turnover rates may struggle to provide adequate care and establishing trusting relationships between residents and staff. It's important for families and caregivers to consider these factors when making decisions about the best place for their loved ones' long-term care needs.

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