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Hanover Hill Health Care Center

Last Updated: 2/1/2024

Legal Business Name HANOVER HILL HEALTH CARE CENTER SERVICES INC.
Affiliated Entity
Region Northeast
Address 700 HANOVER STREET, Manchester, New Hampshire 3104
County Hillsborough County
Phone 6036273826
CMS Certification Number CCN 305009
Owership Type For profit - Corporation
Nurse Hours Per Resident Per Day 3.83266
Health Survey Score 17.333
Reported Incidents 0
Number of Complaints 0
Infection Control Citations 1.0
Number of Fines 0
Amount of Fines $0.0
Payment Denials 0

Facility Rating Comparisons (Scale 1-5)

Rating Type Provider State Region National
Overall Rating 3.0 2.9 2.9 2.87
Health 3.0 - - -
Quality 4.0 3.2 3.6 3.5
Short-Stay 5.0 - - -
Long-Stay 2.0 - - -
Turnover % 47.5% 52.7% 47.9% 52.72%
Staffing 2.0 3.1 2.8 2.7

Overall Facility Ratings

When it comes to choosing a nursing home for your loved ones, the overall rating of a facility is a crucial factor to consider. Hanover Hill Health Care Center in Manchester, NH, proudly holds an overall rating of 3.0 out of 5, signaling a satisfactory level of care and service for residents and their families. Compared to the state average, Hanover Hill Health Care Center excels, performing 3% higher in various aspects of care. On a national level, the facility stands 5% above the average, showcasing above-average performance across the country. While the overall rating provides a general overview, it is important for families to dig deeper into specific areas such as staffing, health inspections, and quality measures to make well-informed decisions about long-term care options.

Quality Measure Ratings

Quality ratings serve as a critical benchmark when evaluating nursing homes, and Hanover Hill Health Care Center shines with a commendable quality measure rating of 4.0. Surpassing the state average by 25% and outperforming the national standard by 14%, the facility demonstrates a strong commitment to maintaining high-quality standards in their services. These ratings provide valuable insights for families seeking a nursing home, offering a glimpse into the overall care and services provided. By comparing these ratings with state and national benchmarks, families can assess if Hanover Hill Health Care Center meets their expectations for long-term care.

Staffing Ratings

Staffing ratings play a vital role in determining the quality of care residents receive at a nursing home. Hanover Hill Health Care Center, with a staffing rating of 2.0, falls below the state average by -35% and the national benchmark by -26%. Staffing ratios directly impact the level of attention and assistance residents receive, influencing their overall well-being. Low staffing ratings can lead to gaps in care and attention, affecting the quality of life for residents. In addition to staffing ratings, turnover rates among nursing staff are also important to consider. Hanover Hill Health Care Center reports a nursing staff turnover rate of 47.5%, which is -10% lower than both state and national averages. Facilities with lower turnover rates often boast higher staff stability, which can foster a nurturing and familiar environment for residents. High turnover rates may disrupt relationships between residents and caregivers, impacting the continuity of care provided.

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