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The Elms Center

Last Updated: 2/1/2024

Legal Business Name HARBORSIDE NEW HAMPSHIRE LIMITED PARTNERSHIP
Affiliated Entity GENESIS HEALTHCARE
Region Northeast
Address 71 ELM STREET, Milford, New Hampshire 3055
County Hillsborough County
Phone 6036732907
CMS Certification Number CCN 305068
Owership Type For profit - Corporation
Nurse Hours Per Resident Per Day 2.99551
Health Survey Score 18.0
Reported Incidents 0
Number of Complaints 0
Infection Control Citations 0.0
Number of Fines 1
Amount of Fines $3250.0
Payment Denials 0

Facility Rating Comparisons (Scale 1-5)

Rating Type Provider State Region National
Overall Rating 3.0 2.9 2.9 2.87
Health 3.0 - - -
Quality 3.0 3.2 3.6 3.5
Short-Stay 4.0 - - -
Long-Stay 2.0 - - -
Turnover % 40.0% 52.7% 47.9% 52.72%
Staffing 3.0 3.1 2.8 2.7

Overall Rating

TrustedCareReviews.com presents an in-depth analysis of nursing homes and long-term care facilities across the nation to assist individuals in making informed decisions about their loved ones' care. In this review, we will delve into The Elms Center located in Milford, NH, serving the surrounding zip codes of 03055 in Hillsborough. **Overall Rating:** The Elms Center has garnered an overall rating of 3.0 on a scale of 1 to 5, reflecting its performance in various areas crucial to resident well-being. This rating places The Elms Center 3% higher than the state average and 5% higher than the national average. These figures provide valuable insights into the facility's quality of care when compared to benchmarks at both state and national levels. The rating of a nursing home can serve as a critical yardstick for evaluating its capabilities and services. An overall rating encompasses a range of factors, including staffing levels, health inspection results, quality measures, and resident satisfaction surveys. These metrics collectively offer a comprehensive overview of the facility's performance and adherence to established standards of care. Understanding and interpreting these ratings allow individuals seeking long-term care options to assess the strengths and areas for improvement at The Elms Center. By comparing the facility's performance against state and national averages, families and caregivers can gain valuable perspective on its standing within the broader landscape of nursing homes across the country. This information equips them with the knowledge needed to make well-informed decisions regarding their loved ones' care. Stay tuned as we explore specific aspects of The Elms Center's operations, services, and resident experiences to provide a detailed and transparent review of this long-term care facility.

QM Rating

When considering a nursing home for a loved one, quality ratings play a crucial role in decision-making. The Elms Center, with a quality measure rating of 3.0, is a facility that demands closer inspection. When comparing this rating to the state average, The Elms Center falls -6% below, highlighting areas where improvements may be necessary. Nationally, the facility also lags by -14%, indicating a broader perspective on its performance. Understanding these benchmarks can assist families in evaluating The Elms Center against others, enabling them to make informed decisions about the quality of care provided. Quality ratings offer valuable insights into the overall standards and can guide individuals in choosing the most suitable nursing home that meets their specific needs.

Staffing Rating

When it comes to evaluating nursing homes and long-term care facilities, staffing ratings play a crucial role in providing quality care to residents. The staffing rating for The Elms Center, at 3.0, indicates the number of nursing staff available to residents. Compared to the state average, which is 3.1, The Elms Center is slightly below, marked at -3% lower. However, when looking at the national average of 2.7, The Elms Center surpasses it by 11%, reflecting a proactive approach to maintaining a sufficient staff-to-resident ratio. Staffing ratings are vital as they directly impact the level of care and attention residents receive, emphasizing the importance of adequate staffing for a positive living experience within a nursing home facility. In addition to staffing ratings, nursing home turnover rates also play a significant role in evaluating the quality of care provided. The total nursing staff turnover for The Elms Center is 40.0%, showcasing the percentage of staff leaving the facility within a year. Comparative to the state average where turnover stands at 52.0%, The Elms Center boasts a noticeable decrease at -24% lower. Furthermore, on a national scale, the facility maintains a turnover rate that is also -24% lower than the average turnover rate of 52.0%. Low turnover rates within a nursing home reflect stability, consistency, and potentially higher staff morale, all of which can positively influence the quality of care and services delivered to residents. This highlights how turnover rates can be a key indicator in assessing the overall well-being and effectiveness of a nursing home's staff structure.

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