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Havenwood-Heritage Heights

Last Updated: 2/1/2024

Facility Rating Comparisons (Scale 1-5)

Overall Rating

Located in Concord, NH, Havenwood-Heritage Heights is a long-term care facility that has earned an impressive overall rating of 5.0 out of 5 on TrustedCareReviews.com. This high rating positions it as a top choice for individuals seeking quality care in the Merrimack area with the surrounding zip code of 3301. In comparison to state averages, Havenwood-Heritage Heights excels, surpassing the average by 72%. Nationally, the facility stands out as well, boasting a rating that is 74% higher than the national average. The exceptional 5.0 overall rating of Havenwood-Heritage Heights signifies a commitment to excellence in providing care and services to its residents.

QM Rating

Nestled in the heart of our community, Havenwood-Heritage Heights is a long-term care facility that holds a quality measure rating of 3.0. When compared to the state averages, this facility scores -6% lower, and against national benchmarks, it rates -14% lower. Quality measure ratings are crucial when evaluating nursing homes, offering insights into various aspects of care provided, from staffing levels to resident outcomes. It's essential for individuals to delve deeper into the specifics of these ratings and consider how they align with their personal preferences and needs. Each facility has its unique strengths and areas for improvement, so it's important to weigh these factors alongside the data when making decisions about long-term care options.

Staffing Rating

When evaluating nursing homes such as Havenwood-Heritage Heights, staffing ratings play a crucial role in determining the quality of care provided to residents. With a stellar Staffing Rating of 5.0, Havenwood-Heritage Heights sets itself apart from the state average by an impressive 61% higher and the national average by an outstanding 85% higher. The facility ensures an adequate number of skilled staff members to cater to the needs of residents, creating a supportive and comforting environment. The total nursing staff turnover at this facility is recorded at 46.1%, showcasing a notable -13% lower than the state and national averages. A lower turnover rate suggests that there is a higher level of staff retention, leading to a more consistent and experienced team caring for residents. Considering the staffing ratings and turnover statistics of Havenwood-Heritage Heights, it is evident that the facility prioritizes maintaining a well-equipped and stable workforce to deliver top-notch care to its residents. These metrics reflect positively on the quality of services provided and contribute to the overall reputation of the nursing home. As prospective residents and their families seek reassurance and reliability in their choice of long-term care facilities, analyzing staffing ratings and turnover rates can offer valuable insights to guide their decision-making process.

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