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Pleasant View Center

Last Updated: 2/1/2024

Legal Business Name PLEASANT VIEW OPERATING GROUP LLC
Affiliated Entity
Region Northeast
Address 239 PLEASANT STREET, Concord, New Hampshire 3301
County Merrimack County
Phone 6032246561
CMS Certification Number CCN 305045
Owership Type For profit - Corporation
Nurse Hours Per Resident Per Day 3.48278
Health Survey Score 82.0
Reported Incidents 2
Number of Complaints 5
Infection Control Citations 1.0
Number of Fines 2
Amount of Fines $10405.08
Payment Denials 0

Facility Rating Comparisons (Scale 1-5)

Rating Type Provider State Region National
Overall Rating 1.0 2.9 2.9 2.87
Health 1.0 - - -
Quality 2.0 3.2 3.6 3.5
Short-Stay 3.0 - - -
Long-Stay 1.0 - - -
Turnover % 74.5% 52.7% 47.9% 52.72%
Staffing 2.0 3.1 2.8 2.7

Overall Rating

Pleasant View Center in Concord, NH, currently holds an overall rating of 1.0 out of 5, indicating a below-average performance in terms of care and services compared to other nursing homes. This rating is -66% lower than the state average and -65% lower than the national average, highlighting areas where improvements may be necessary. Understanding the significance of these metrics is crucial for families considering the facility for their loved ones, as it provides valuable insight into the quality of care offered beyond just numbers.

QM Rating

Quality measure ratings, such as the one held by Pleasant View Center at 2.0, are essential indicators of a nursing home's performance in areas like staffing levels, health inspections, and resident care quality. Compared to state and national averages, this facility falls 38% and 43% below, respectively, suggesting areas that may require closer attention. By considering these ratings alongside other factors like location and staff qualifications, families can make well-informed decisions about the long-term care of their loved ones.

Staffing Rating

Staffing is a critical aspect of evaluating nursing homes, directly impacting the quality of care provided to residents. Pleasant View Center's staffing rating of 2.0 falls 35% below the state average and 26% below the national average, indicating potential challenges in ensuring adequate care due to limited staff availability. The high nursing staff turnover rate of 74.5% at this facility further raises concerns, being 41% above both state and national averages. High turnover rates can lead to instability within the facility, affecting continuity of care and potentially resulting in lower staff morale and inconsistent care for residents. When choosing a nursing home, families should consider both staffing ratings and turnover rates to assess the facility's ability to provide consistent and quality care to their loved ones. Facilities with low staffing ratings and high turnover rates may struggle to maintain a high standard of care, impacting the well-being and satisfaction of residents in the long run.

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