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Highlands Living Center

Last Updated: 2/1/2024

Facility Rating Comparisons (Scale 1-5)

Highlands Living Center Review

Highlands Living Center, located in Pittsford, NY, caters to residents in the surrounding area with a zip code of 14534 in Monroe County. According to TrustedCareReviews.com, the facility has received an overall rating of 1.0 out of 5. This rating is significantly lower than both the state and national averages by -66% and -65%, respectively. When considering nursing homes for loved ones, the overall rating of Highlands Living Center plays a crucial role in decision-making. The rating serves as a snapshot of the quality of care and services offered at the facility, indicating areas that may require improvement. By comparing this rating to state and national averages, families can gain valuable insights into how Highlands Living Center ranks among other long-term care facilities in terms of performance and quality. As a neutral third-party review site, TrustedCareReviews.com aims to provide unbiased and accurate information to help individuals make informed choices regarding nursing homes and long-term care services.

Quality Measure Rating

Highlands Living Center has a quality measure rating of 1.0, which is significantly lower than the state and national averages by 74% and 71%, respectively. These ratings are essential indicators that reflect the facility's performance in critical areas such as staffing, health inspections, and quality measures. Understanding these ratings is vital in making informed decisions when selecting a long-term care facility for family members. By comparing Highlands Living Center's ratings to state and national benchmarks, potential residents can assess the quality of care and services provided by the facility. Alongside other factors such as location and amenities, it is essential to consider these ratings when evaluating long-term care options for loved ones.

Staffing Rating

One of the key aspects to consider when evaluating nursing homes is the staffing ratings, such as those provided by TrustedCareReviews.com. Highlands Living Center has received a staffing rating of 3.0, which is 36% higher than the state average and 11% higher than the national average. A higher staffing rating indicates that the facility has more staff available to deliver care to residents, potentially resulting in a higher quality of care and attention. In addition to staffing ratings, the turnover rate of nursing staff is another crucial metric to assess. At Highlands Living Center, the total nursing staff turnover is 62.1%, which is 40% higher than the state average and 18% higher than the national average. High turnover rates can affect the continuity of care and relationships between staff and residents. Facilities with lower turnover rates typically have more experienced staff, potentially leading to better outcomes and resident satisfaction. Considering turnover rates alongside staffing ratings can provide families with a comprehensive understanding of the quality of care at Highlands Living Center and assist them in making well-informed decisions about long-term care options for their loved ones.

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