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The Friendly Home

Last Updated: 2/1/2024

Legal Business Name ROCHESTER FRIENDLY HOME
Affiliated Entity
Region Northeast
Address 3156 EAST AVENUE, Rochester, New York 14618
County Monroe County
Phone 5857893352
CMS Certification Number CCN 335476
Owership Type Non profit - Corporation
Nurse Hours Per Resident Per Day 4.13209
Health Survey Score 12.0
Reported Incidents 0
Number of Complaints 2
Infection Control Citations 0.0
Number of Fines 0
Amount of Fines $0.0
Payment Denials 0

Facility Rating Comparisons (Scale 1-5)

Rating Type Provider State Region National
Overall Rating 4.0 2.9 2.9 2.87
Health 4.0 - - -
Quality 4.0 3.9 3.6 3.5
Short-Stay 5.0 - - -
Long-Stay 4.0 - - -
Turnover % 32.7% 44.4% 47.9% 52.72%
Staffing 4.0 2.2 2.8 2.7

Overall Rating

When it comes to evaluating nursing homes, families often look at the overall rating of the facility as a crucial aspect. TrustedCareReviews.com provides transparent and unbiased ratings for nursing homes nationwide, including The Friendly Home in Rochester, NY. With a commendable overall rating of 4.0 on a scale of 1-5, The Friendly Home demonstrates a strong commitment to providing quality care and services for its residents. Surpassing the state average by 38%, The Friendly Home showcases dedication to exceeding industry standards in New York. Nationally, this facility stands out even further, scoring 39% above the average rating. These numbers reflect the exceptional performance of The Friendly Home and highlight its position as a top-tier choice for individuals seeking reliable and high-quality long-term care in Rochester, NY. Situated in the vibrant community of Rochester, NY, The Friendly Home serves residents within the surrounding zip codes of 14618 in Monroe County. With a focus on delivering comprehensive care and support, The Friendly Home has earned a reputation as a trusted and reputable nursing home facility in the region. By upholding a commitment to excellence and consistently providing superior services, The Friendly Home sets the bar high for nursing homes nationwide. Trust in our reviews at TrustedCareReviews.com to guide you towards finding the best possible care for yourself or your loved ones.

QM Rating

When evaluating quality ratings for nursing homes and long-term care facilities, it's essential to consider metrics that offer valuable insights into the level of care and services provided. The Friendly Home, with a quality measure rating of 4.0, stands out as an excellent option for individuals seeking high-quality care. Surpassing the state benchmark by 3% and national averages by 14%, this rating reflects The Friendly Home's dedication to maintaining standards above industry norms. For those assessing nursing homes, these figures portray The Friendly Home as a facility that prioritizes the well-being and satisfaction of its residents. By exceeding both state and national benchmarks, The Friendly Home exemplifies a commitment to delivering exceptional care and support, making it a compelling choice for those in search of reliable and top-notch long-term care services.

Staffing Rating

When evaluating nursing homes or long-term care facilities, one critical aspect to consider is the staffing rating. The Friendly Home, with a staffing rating of 4.0, surpasses the state average by 82% and the national average by 48%. This high staffing rating indicates that The Friendly Home maintains an adequate number of nursing staff to provide quality care to its residents. A higher staffing rating often correlates with better patient outcomes, as residents receive more personalized attention and assistance with their daily needs. Moreover, the total nursing staff turnover rate at The Friendly Home is 32.7%, significantly lower than the state average by 26% and the national average by 38%. A lower turnover rate suggests that the facility has more consistent and experienced staff members, leading to better continuity of care and stronger relationships between residents and caregivers. In evaluating nursing homes, a high staffing rating reflects the facility's commitment to providing sufficient resources and personnel for resident care. Conversely, a low turnover rate indicates staff satisfaction and stability, contributing to a positive atmosphere for residents. These factors play a crucial role in assessing the quality of care and services offered by nursing homes, aiding individuals and families in making informed decisions about long-term care options.

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