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The Friendly Home

Last Updated: 2/1/2024

Legal Business Name ROCHESTER FRIENDLY HOME
Affiliated Entity
Region Northeast
Address 3156 EAST AVENUE, Rochester, New York 14618
County Monroe County
Phone 5857893352
CMS Certification Number CCN 335476
Owership Type Non profit - Corporation
Nurse Hours Per Resident Per Day 4.13209
Health Survey Score 12.0
Reported Incidents 0
Number of Complaints 2
Infection Control Citations 0.0
Number of Fines 0
Amount of Fines $0.0
Payment Denials 0

Facility Rating Comparisons (Scale 1-5)

Rating Type Provider State Region National
Overall Rating 4.0 2.9 2.9 2.87
Health 4.0 - - -
Quality 4.0 3.9 3.6 3.5
Short-Stay 5.0 - - -
Long-Stay 4.0 - - -
Turnover % 32.7% 44.4% 47.9% 52.72%
Staffing 4.0 2.2 2.8 2.7

Overview of The Friendly Home

TrustedCareReviews.com aims to provide unbiased and factual information to help families make informed decisions about nursing homes and long-term care facilities. One facility that has been reviewed is The Friendly Home, located in Rochester, NY, serving the surrounding zip codes of 14618 in Monroe County. The overall rating for The Friendly Home stands at 4.0 out of 5 on our scale, reflecting a positive evaluation of the facility. When compared to state and national benchmarks, The Friendly Home performs impressively, scoring 38% higher than the state average and 39% higher than the national average. Evaluating nursing homes involves considering various factors such as staff-to-resident ratio, cleanliness, quality of care, safety measures, and more. The overall rating of 4.0 for The Friendly Home exceeds both state and national averages, indicating a higher level of satisfaction among residents and their families.

Quality Rating at The Friendly Home

Quality measures play a significant role in helping families make informed decisions about nursing homes. The quality measure rating at The Friendly Home stands at a commendable 4.0, which is 3% higher than the state average and an impressive 14% higher than the national benchmark. These ratings offer valuable insights into the level of care and services provided by a facility, enabling families to assess the quality of care offered to residents. Quality ratings like these serve as important benchmarks for evaluating nursing homes, allowing families to make well-informed choices when selecting a long-term care facility.

Staffing Rating and Turnover Rates at The Friendly Home

Staffing is a crucial component of the quality of care provided at nursing homes, and The Friendly Home excels in this area with a solid staffing rating of 4.0. Compared to the state average, which is 82% lower, and the national average, which is 48% lower, The Friendly Home showcases a commitment to maintaining a well-staffed and competent team. The low total nursing staff turnover rate of 32.7% at The Friendly Home is impressive when compared to the state average, which is -26% lower, and the national average, which is -38% lower. A lower turnover rate suggests that the facility is successful in retaining experienced and skilled staff members, promoting continuity of care and a stable environment for residents. By evaluating staffing ratings and turnover rates, families can gain insights into the operational efficiency and quality of care at nursing homes. Facilities with higher staffing ratings and lower turnover rates are more likely to provide a higher standard of care and a better overall experience for residents. When considering nursing home options, it is essential to look at these factors in conjunction with other measures to make an informed decision about the level of care and support that a facility can offer.

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