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Highland Care Center

Last Updated: 2/1/2024

Facility Rating Comparisons (Scale 1-5)

Overall Rating

When families are looking for a nursing home for their loved ones, it is crucial to delve deeper into the overall rating of the facility to gain a comprehensive understanding of the care and services provided. Highland Care Center, located in Jamaica, NY, has an overall rating of 2.0 on a scale of 1 to 5, catering to residents in the 11432 zip code in Queens. Comparing Highland Care Center's rating to state and national benchmarks unveils valuable insights for families considering the facility for their loved ones. With a rating 31% lower than the state average and 30% lower than the national average, it is evident that there are areas for improvement in specific aspects of care and services offered. These comparisons offer an informed perspective to individuals making decisions about selecting a nursing home. The overall rating of 2.0 sheds light on both the strengths and areas needing improvement at Highland Care Center, aiding families in assessing whether the facility meets their unique needs and expectations. As families navigate the process of choosing a nursing home, the overall rating serves as a fundamental indicator of the quality of care provided, laying the groundwork for further exploration and evaluation. Exploring additional metrics and reviews can provide a holistic view of Highland Care Center's performance and reputation in the realm of long-term care facilities.

QM Rating

Nestled in a peaceful community, Highland Care Center offers a variety of long-term care services with a quality measure rating of 2.0, showcasing its dedication to resident care. Quality ratings serve as essential benchmarks when evaluating nursing homes. In comparison to state averages, Highland Care Center's quality measure rating is -49% lower, pointing towards areas that can be enhanced. Nationally, the facility's rating is -43% lower, indicating room for improvement in meeting industry standards. Quality ratings are instrumental in helping families make informed decisions about the care provided in nursing homes.

Staffing Rating

Highland Care Center receives a staffing rating of 2.0, which is -9% lower than the state average and -26% lower than the national average. Staffing ratings are critical indicators in assessing nursing homes as they reflect the availability of skilled professionals to cater to residents' needs. A higher staffing rating typically correlates with better care and attention for residents, contributing to their overall well-being and satisfaction. On the other hand, Highland Care Center boasts a total nursing staff turnover of 27.8%, which is -37% lower than the state average and -47% lower than the national average. Low turnover rates in nursing staff are generally viewed positively, signaling continuity in care provision, increased staff familiarity with residents' needs, and potentially higher quality of care delivery. Facilities with lower turnover rates offer a more stable and consistent environment for residents. In conclusion, when evaluating nursing homes like Highland Care Center, it is essential to consider both staffing ratings and turnover rates. These metrics offer valuable insights into the quality of care residents can expect to receive. While a high staffing rating indicates better access to skilled professionals, a low turnover rate suggests a committed and stable workforce. By examining these factors alongside other aspects of care, families can make well-informed decisions when choosing a nursing home for their loved ones.

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