North Country Nursing & Rehabilitation Center
Last Updated: 2/1/2024
| Legal Business Name | HIGHLAND NURSING HOME, INC. |
| Affiliated Entity | |
| Region | Northeast |
| Address | 182 HIGHLAND ROAD, Massena, New York 13662 |
| County | St. Lawrence County |
| Phone | 3157699956 |
| CMS Certification Number CCN | 335619 |
| Owership Type | For profit - Partnership |
| Nurse Hours Per Resident Per Day | 4.14568 |
| Health Survey Score | 62.0 |
| Reported Incidents | 0 |
| Number of Complaints | 10 |
| Infection Control Citations | 0.0 |
| Number of Fines | 1 |
| Amount of Fines | $9750.0 |
| Payment Denials | 0 |
Facility Rating Comparisons (Scale 1-5)
| Rating Type | Provider | State | Region | National |
|---|---|---|---|---|
| Overall Rating | 1.0 | 2.9 | 2.9 | 2.87 |
| Health | 1.0 | - | - | - |
| Quality | 1.0 | 3.9 | 3.6 | 3.5 |
| Short-Stay | 1.0 | - | - | - |
| Long-Stay | 2.0 | - | - | - |
| Turnover % | 55.4% | 44.4% | 47.9% | 52.72% |
| Staffing | 3.0 | 2.2 | 2.8 | 2.7 |
North Country Nursing & Rehabilitation Center Review
TrustedCareReviews.com provides insightful reviews of nursing homes and long-term care facilities nationwide, including North Country Nursing & Rehabilitation Center in Massena, NY. With an overall rating of 1.0 out of 5, this facility serves the zip code 13662 in St. Lawrence and shows room for improvement compared to state and national averages. North Country Nursing & Rehabilitation Center's rating is 66% lower than the state average and 65% lower than the national average, highlighting areas that may require attention and enhancement. This rating reflects the quality of care, staff competency, safety measures, and resident satisfaction, offering families a benchmark for evaluating potential facilities. Stay informed with a detailed analysis of specific ratings and amenities at North Country Nursing & Rehabilitation Center. TrustedCareReviews.com helps families make informed decisions on long-term care, ensuring the comfort and well-being of their loved ones.
Quality Measure Rating
Quality measure ratings are essential for families seeking nursing home care. North Country Nursing & Rehabilitation Center holds a rating of 1.0, falling 74% below the state benchmark and 71% below the national benchmark. These ratings provide insights into various areas such as staffing levels, health inspections, and overall quality measures, aiding families in selecting the best care for their loved ones. Understanding these benchmarks is crucial in ensuring residents receive top-quality care. By delving deeper into the factors contributing to these ratings, families can make informed decisions when choosing a nursing home.
Staffing Rating
Staffing ratings play a vital role in assessing the level of care at a facility. North Country Nursing & Rehabilitation Center boasts a staffing rating of 3.0, surpassing the state average by 36% and the national average by 11%. Higher staffing levels often correlate with better care quality, indicating the availability of staff to attend to resident needs. However, with a total nursing staff turnover rate of 55.4%, exceeding state and national averages, concerns regarding staff retention may impact care consistency. High turnover rates can lead to issues such as staff burnout and affect the relationships between staff and residents. Families evaluating nursing homes should consider turnover rates to ensure stable and quality care for their loved ones.
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