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Five Oaks Rehabilitation And Care Center

Last Updated: 2/1/2024

Legal Business Name FIVE OAKS SNF OPERATIONS LLC
Affiliated Entity VENZA CARE MANAGEMENT
Region Southeast
Address 413 WINECOFF SCHOOL ROAD, Concord, North Carolina 28027
County Cabarrus County
Phone 7047882131
CMS Certification Number CCN 345186
Owership Type For profit - Limited Liability company
Nurse Hours Per Resident Per Day 3.85179
Health Survey Score 123.167
Reported Incidents 2
Number of Complaints 11
Infection Control Citations 0.0
Number of Fines 8
Amount of Fines $229112.7
Payment Denials 2

Facility Rating Comparisons (Scale 1-5)

Rating Type Provider State Region National
Overall Rating 1.0 2.6 2.8 2.87
Health 1.0 - - -
Quality 4.0 3.0 3.2 3.5
Short-Stay 3.0 - - -
Long-Stay 4.0 - - -
Turnover % 62.3% 56.4% 53.0% 52.72%
Staffing 1.0 2.3 2.6 2.7

Overall Rating

When it comes to evaluating nursing homes and long-term care facilities, one of the key metrics that families and individuals consider is the overall rating. At Five Oaks Rehabilitation And Care Center located in Concord, NC, the overall rating stands at 1.0 on a scale of 1-5. This rating indicates that there are areas for improvement within the facility to meet the expected standards of care and services. Compared to the state average, Five Oaks Rehabilitation And Care Center's overall rating is -62% lower, showcasing a significant gap between the facility's current performance and the average state benchmarks. Nationally, the facility fares even lower with a rating that is -65% below the average, suggesting that there may be systemic issues that need to be addressed to enhance the quality of care provided. Understanding the significance of these ratings is crucial for families and individuals looking for suitable nursing home options. The overall rating serves as a comprehensive measure of the facility's performance across various criteria such as staffing levels, quality of care, safety measures, and resident satisfaction. By analyzing and interpreting these ratings, individuals can make informed decisions when considering long-term care facilities for their loved ones.

QM Rating

When considering the quality measures of Five Oaks Rehabilitation And Care Center, it is notable that the facility has achieved a commendable rating of 4.0. This rating surpasses the state average by 33% and outperforms the national benchmark by 14%. Such statistics indicate that Five Oaks Rehabilitation And Care Center excels in providing a higher standard of care compared to many other facilities across the state and country. These quality ratings are essential indicators of the facility's commitment to maintaining excellence in their services and can be valuable insights for individuals seeking a reputable and reliable nursing home or long-term care facility. Choosing a facility with such high-quality ratings can provide peace of mind and assurance that loved ones will receive the best possible care and attention.

Staffing Rating

When it comes to evaluating nursing homes, staffing ratings play a crucial role in assessing the quality of care provided to residents. The staffing rating for Five Oaks Rehabilitation And Care Center stands at 1.0, which is notably lower compared to both the state average (-57%) and the national average (-63%). This indicates that the facility may have a shortage of qualified nursing staff in comparison to industry benchmarks. Adequate staffing levels are essential to ensure personalized care, timely assistance, and overall well-being of residents. Lower staffing ratings may imply potential challenges in meeting the individual needs of residents, leading to concerns about the quality of care being delivered. In addition to staffing ratings, turnover rates among nursing staff also impact the overall performance and quality of a nursing home. Five Oaks Rehabilitation And Care Center reports a total nursing staff turnover of 62.3%, which is significantly higher than the state average by 10% and the national average by 18%. High turnover rates can disrupt continuity of care, hinder relationships between staff and residents, and potentially impact the quality of services provided. Increased turnover may suggest underlying issues related to staff satisfaction, work environment, training opportunities, and employee retention strategies within the facility. It is important for consumers to consider turnover rates alongside other quality indicators when evaluating nursing homes, as a stable and committed staff can contribute positively to the overall resident experience and care outcomes.

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