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Pruitthealth-Neuse

Last Updated: 2/1/2024

Legal Business Name PRUITTHEALTH - NEUSE, LLC
Affiliated Entity PRUITTHEALTH
Region Southeast
Address 1303 HEALTH DRIVE, New Bern, North Carolina 28560
County Craven County
Phone 2526342560
CMS Certification Number CCN 345357
Owership Type For profit - Limited Liability company
Nurse Hours Per Resident Per Day 2.79394
Health Survey Score 119.833
Reported Incidents 1
Number of Complaints 27
Infection Control Citations 4.0
Number of Fines 3
Amount of Fines $141948.64
Payment Denials 2

Facility Rating Comparisons (Scale 1-5)

Rating Type Provider State Region National
Overall Rating 1.0 2.6 2.8 2.87
Health 1.0 - - -
Quality 3.0 3.0 3.2 3.5
Short-Stay 2.0 - - -
Long-Stay 3.0 - - -
Turnover % 52.4% 56.4% 53.0% 52.72%
Staffing 2.0 2.3 2.6 2.7

Overall Rating

Pruitthealth-Neuse, located in New Bern, NC, is a long-term care facility serving the 28560 zip code in Craven County. The facility has an overall rating of 1.0 out of 5 on TrustedCareReviews.com. Compared to the state average, Pruitthealth-Neuse's rating is 62% lower, and nationally, it is 65% lower. When choosing a nursing home, understanding the overall rating is crucial to assess the quality of care provided. A lower rating, like Pruitthealth-Neuse's 1.0, signals areas for improvement within the facility. Families and individuals should explore individual categories like staff qualifications and resident feedback to obtain a holistic view of the facility's strengths and weaknesses.

QM Rating

Quality ratings are vital in determining the level of care in nursing homes. Pruitthealth-Neuse has a quality measure rating of 3.0. Compared to the state average, the rating is on par or slightly below, but nationally, it is -14% lower. This suggests areas for improvement compared to facilities across the country. Such ratings offer insights into overall performance, aiding informed decisions on care options available for loved ones. By considering these benchmarks and ratings, individuals can better assess the quality of care provided by different facilities and choose the one that best meets their specific needs.

Staffing Rating

Staffing is a cornerstone in the quality of care at nursing homes. Pruitthealth-Neuse's Staffing Rating is 2.0, -13% lower than the state average and -26% lower than the national average. This raises concerns about adequate personnel to attend to residents' needs. Nursing staff turnover at Pruitthealth-Neuse is 52.4%, -7% lower than the state average and -1% lower than the national average. High turnover rates can disrupt care continuity and affect relationships between residents and caregivers. Understanding staffing ratings and turnover rates is vital for making informed decisions about quality care. Facilities like Pruitthealth-Neuse, with lower ratings and turnover rates below benchmarks, may indicate issues with attention and caregiver stability. Considering these factors alongside other quality indicators is essential for a safe and supportive environment for loved ones in long-term care.

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