Willow Valley Center For Nursing And Rehab
Last Updated: 2/1/2024
| Legal Business Name | CITADEL AT WINSTON SALEM LLC |
| Affiliated Entity | SIMCHA HYMAN & NAFTALI ZANZIPER |
| Region | Southeast |
| Address | 1900 W 1ST STREET, Winston-Salem, North Carolina 27104 |
| County | Forsyth County |
| Phone | 3367242821 |
| CMS Certification Number CCN | 345092 |
| Owership Type | For profit - Corporation |
| Nurse Hours Per Resident Per Day | 3.53541 |
| Health Survey Score | 274.667 |
| Reported Incidents | 1 |
| Number of Complaints | 74 |
| Infection Control Citations | 0.0 |
| Number of Fines | 5 |
| Amount of Fines | $537202.48 |
| Payment Denials | 1 |
Facility Rating Comparisons (Scale 1-5)
| Rating Type | Provider | State | Region | National |
|---|---|---|---|---|
| Overall Rating | 1.0 | 2.6 | 2.8 | 2.87 |
| Health | 1.0 | - | - | - |
| Quality | 2.0 | 3.0 | 3.2 | 3.5 |
| Short-Stay | 3.0 | - | - | - |
| Long-Stay | 1.0 | - | - | - |
| Turnover % | 72.3% | 56.4% | 53.0% | 52.72% |
| Staffing | 2.0 | 2.3 | 2.6 | 2.7 |
Introduction
Willow Valley Center For Nursing And Rehab, located in Winston-Salem, NC, is a long-term care facility reviewed on TrustedCareReviews.com. The facility has an overall rating of 1.0 out of 5, indicating areas for improvement in various aspects such as care quality, staffing, and resident satisfaction. Comparing this rating to state and national averages reveals significant disparities, highlighting the importance of further evaluation.
Importance of Overall Ratings
When choosing a nursing home, the overall rating serves as a critical indicator for families and individuals. Willow Valley Center's rating, significantly lower than state and national averages, suggests a need for enhancements in staff training, facility maintenance, and resident services. Understanding these ratings empowers individuals to make informed decisions about the quality of care provided by specific facilities. TrustedCareReviews.com aims to offer transparent and unbiased information to assist individuals in navigating the complexities of long-term care options. By providing reliable data and real-time reviews, the platform helps users find the best possible care for themselves or their loved ones.
Quality Measure Ratings
Quality measure ratings, such as the one for Willow Valley Center For Nursing And Rehab at 2.0, are crucial considerations for individuals exploring nursing home options. This rating, -33% below the state average and -43% below the national average, provides insights into the facility's overall performance compared to industry benchmarks. Prospective residents and families should weigh such ratings alongside other factors when making informed decisions about care options.
Staffing Considerations
Staffing ratings are essential factors to evaluate when assessing nursing homes like Willow Valley Center. With a staffing rating of 2.0, the facility performs below state and national averages by -13% and -26%, respectively. Adequate staffing levels are vital for ensuring residents' needs are met effectively and promptly. Moreover, evaluating nursing staff turnover rates is crucial in understanding care quality at a facility. Willow Valley Center exhibits a high turnover rate of 72.3%, surpassing state and national averages by 28% and 37%, respectively. High turnover rates may signal underlying issues within the facility, impacting continuity of care and resident well-being. Therefore, individuals researching nursing homes should consider turnover rates alongside other factors to choose a facility with a stable and dedicated nursing team that can provide quality care and foster trusting relationships with residents.
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