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Charlotte Health & Rehabilitation Center

Last Updated: 2/1/2024

Legal Business Name CHARLOTTE OPERATOR LLC
Affiliated Entity MEDICAL FACILITIES OF AMERICA
Region Southeast
Address 1735 TODDVILLE ROAD, Charlotte, North Carolina 28214
County Mecklenburg County
Phone 7043944001
CMS Certification Number CCN 345405
Owership Type For profit - Corporation
Nurse Hours Per Resident Per Day 3.48152
Health Survey Score 47.333
Reported Incidents 0
Number of Complaints 9
Infection Control Citations 0.0
Number of Fines 1
Amount of Fines $11427.0
Payment Denials 0

Facility Rating Comparisons (Scale 1-5)

Rating Type Provider State Region National
Overall Rating 1.0 2.6 2.8 2.87
Health 2.0 - - -
Quality 4.0 3.0 3.2 3.5
Short-Stay 5.0 - - -
Long-Stay 2.0 - - -
Turnover % 65.3% 56.4% 53.0% 52.72%
Staffing 1.0 2.3 2.6 2.7

Understanding Nursing Home Ratings

When evaluating nursing homes and long-term care facilities, the overall rating plays a crucial role in helping individuals make informed decisions about the quality of care provided. At Charlotte Health & Rehabilitation Center in Charlotte, NC, the overall rating stands at 1.0 on a scale of 1-5. This indicates that the facility has room for improvement in various aspects of care and service delivery. Comparing this rating to the state and national averages provides valuable insights into how Charlotte Health & Rehabilitation Center measures up against its peers. With a rating that is -62% lower than the state average and -65% lower than the national average, it is clear that there are areas where the facility may be falling short compared to other nursing homes and long-term care facilities. Understanding what these ratings mean is essential for individuals seeking placement for themselves or their loved ones in a nursing home. A low overall rating may indicate issues in staffing levels, quality of care, cleanliness, safety protocols, or overall resident satisfaction. It serves as a red flag that prompts further investigation into specific areas of concern before making a decision.

The Importance of Quality Ratings

When it comes to evaluating nursing homes, quality ratings play a vital role in helping individuals make informed decisions about long-term care facilities. Charlotte Health & Rehabilitation Center boasts a commendable quality measure rating of 4.0. Compared to the state average, this facility surpasses expectations by 33%, showcasing a commitment to excellence in care. Nationally, Charlotte Health & Rehabilitation Center also stands out, performing 14% above the benchmark. These ratings serve as valuable indicators of the facility's dedication to providing high-quality services and a safe environment for residents. By considering such metrics, individuals can assess the strengths of a nursing home and make well-informed choices that align with their specific needs and preferences.

Staffing and Turnover Rates

When considering the staffing rating for Charlotte Health & Rehabilitation Center, it is important to note that the facility has received a rating of 1.0. Compared to the state average, this facility's staffing rating is notably lower by 57%, and on a national scale, it is 63% below the average. Staffing ratings play a crucial role in evaluating nursing homes as they directly impact the quality of care and attention residents receive. Facilities with lower staffing ratings may struggle to provide adequate support and personalized care to residents, which can lead to a decrease in overall satisfaction levels. In terms of total nursing staff turnover, Charlotte Health & Rehabilitation Center has a turnover rate of 65.3%. This is significantly higher than the state average by 16% and exceeds the national average by 24%. High turnover rates within nursing staff can have detrimental effects on resident care due to the inconsistency in staffing. Constant changes in personnel can disrupt relationships between staff and residents, impact continuity of care, and lead to gaps in communication. It is essential for nursing homes to address high turnover rates to maintain a stable and experienced workforce, ultimately ensuring the well-being of residents. Overall, when evaluating nursing homes, staffing ratings and turnover rates are critical factors to consider. Lower staffing ratings and high turnover rates can indicate potential challenges in providing quality care and services to residents. Facilities with low staffing ratings and high turnover rates may struggle to meet the individual needs of residents, impacting their overall satisfaction and well-being. It is important for individuals seeking long-term care for themselves or their loved ones to thoroughly research and consider these factors when making informed decisions about nursing home facilities.

2.6

Charlotte

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