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Otterbein North Shore

Last Updated: 2/1/2024

Legal Business Name NORTH SHORE RETIREMENT COMMUNITY
Affiliated Entity OTTERBEIN SENIORLIFE
Region Midwest
Address 9400 NORTH SHORE BLVD, Lakeside, Ohio 43440
County Ottawa County
Phone 4197988203
CMS Certification Number CCN 366358
Owership Type Non profit - Church related
Nurse Hours Per Resident Per Day 5.52286
Health Survey Score 9.333
Reported Incidents 0
Number of Complaints 1
Infection Control Citations
Number of Fines 0
Amount of Fines $0.0
Payment Denials 0

Facility Rating Comparisons (Scale 1-5)

Rating Type Provider State Region National
Overall Rating 5.0 2.9 2.9 2.87
Health 5.0 - - -
Quality 4.0 4.0 3.5 3.5
Short-Stay 3.0 - - -
Long-Stay 4.0 - - -
Turnover % 59.4% 56.1% 54.6% 52.72%
Staffing 4.0 2.1 2.7 2.7

Overall Rating

Otterbein North Shore, located in Lakeside, OH, has achieved an exceptional overall rating of 5.0 out of 5. This long-term care facility serves the surrounding zip codes of 43440 in Ottawa and is known for providing top-tier care and services to its residents. The impressive 5.0 rating highlights the facility's dedication to maintaining high standards and exceeding expectations in various areas, such as staff expertise, cleanliness, safety measures, and overall resident satisfaction. When evaluating nursing homes, overall ratings are essential indicators of quality. Otterbein North Shore's outstanding rating sets it apart as a top-performing facility in the region, surpassing both state and national averages by 72% and 74% respectively. This exceptional rating demonstrates the facility's commitment to excellence and positions it as a leading choice for individuals seeking reliable and compassionate long-term care services in Lakeside, OH.

QM Rating

In addition to its impressive overall rating, Otterbein North Shore has received a quality measure rating of 4.0, performing 14% above the national benchmark while slightly below the state average. Quality measure ratings provide valuable insights into various aspects of care, such as staffing levels, health inspections, and resident outcomes. By comparing these ratings against state and national benchmarks, prospective residents and their families can make more informed decisions in selecting a long-term care facility that aligns with their needs and expectations.

Staffing Rating

Staffing ratings are crucial considerations when evaluating nursing homes, as they directly impact the quality of care provided to residents. Otterbein North Shore boasts a staffing rating of 4.0, surpassing both state and national averages by 90% and 48% respectively. This high rating indicates that the facility maintains an adequate number of staff members dedicated to meeting residents' needs on a daily basis. However, it is important to note that the total nursing staff turnover at Otterbein North Shore is reported at 59.4%, slightly higher than both the state and national averages. A higher turnover rate can sometimes indicate organizational instability, potentially leading to inconsistent care and disruptions in resident-staff relationships. When evaluating a nursing home for a loved one, it is essential to consider both the staffing rating and turnover rate to assess operational efficiency and staff retention. TrustedCareReviews.com aims to provide valuable information to empower individuals and families in making informed decisions about long-term care facilities nationwide.

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