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Willowbrook Terrace

Last Updated: 2/1/2024

Legal Business Name CARE CENTER WILLOWBROOK INC
Affiliated Entity PRESTIGE CARE
Region West
Address 707 SW 37TH STREET, Pendleton, Oregon 97801
County Umatilla County
Phone 5412763374
CMS Certification Number CCN 385201
Owership Type For profit - Corporation
Nurse Hours Per Resident Per Day 4.55548
Health Survey Score 181.833
Reported Incidents 0
Number of Complaints 2
Infection Control Citations 0.0
Number of Fines 2
Amount of Fines $1625.0
Payment Denials 0

Facility Rating Comparisons (Scale 1-5)

Rating Type Provider State Region National
Overall Rating 2.0 3.0 3.2 2.87
Health 1.0 - - -
Quality 3.0 3.4 4.1 3.5
Short-Stay 3.0 - - -
Long-Stay 3.0 - - -
Turnover % 39.1% 52.9% 50.1% 52.72%
Staffing 5.0 3.5 3.2 2.7

Overall Rating

When it comes to finding a suitable nursing home or long-term care facility for your loved ones, understanding the overall rating of a facility can play a crucial role in decision-making. Willowbrook Terrace, located in Pendleton, OR, has an overall rating of 2.0 on a scale of 1 to 5. It's essential to note that this rating places Willowbrook Terrace -33% lower than the state average and -30% lower than the national average. Establishing the implications of this rating is vital in evaluating nursing homes. A rating of 2.0 suggests that Willowbrook Terrace may have areas that require improvement in various aspects of care, services, and facilities provided to residents. While this rating indicates room for enhancement, it is essential to delve deeper into the specific categories that contribute to this overall score. When assessing nursing homes, factors such as staffing levels, quality of care, safety measures, cleanliness, resident satisfaction, and adherence to regulations all play a significant role in determining the overall rating. Understanding these metrics can assist individuals in making informed decisions about the quality of care provided at Willowbrook Terrace and how it compares to benchmarks set by the state and national averages. It is crucial for individuals seeking long-term care options to analyze ratings like those of Willowbrook Terrace to ensure that the chosen facility meets the specific needs and expectations of their loved ones. By examining how Willowbrook Terrace's overall rating aligns with state and national benchmarks, families can gain valuable insights into the quality of care provided and make well-informed decisions for their loved ones' well-being.

QM Rating

When evaluating nursing homes, one key aspect to consider is their quality rating. Willowbrook Terrace has a quality measure rating of 3.0, which is lower than the state average by 12% and lower than the national average by 14%. These ratings provide valuable insights into the overall care and services offered at this facility compared to others in the same region and across the country. Quality ratings are based on factors such as staffing levels, health inspections, and resident outcomes, helping families make informed decisions when choosing a nursing home for their loved ones. It is essential to look beyond just the numbers and delve deeper into the specifics of each rating category to get a comprehensive understanding of the care provided at Willowbrook Terrace. By considering these quality ratings alongside personal visits and reviews, individuals can make more informed choices to ensure the well-being and comfort of their family members in long-term care settings.

Staffing Rating

Staffing ratings are a crucial factor to consider when evaluating nursing homes, as they directly impact the quality of care provided to residents. Willowbrook Terrace, with a staffing rating of 5.0, stands out with a rating that is 43% higher than the state average and 85% higher than the national average. This high staffing rating indicates that Willowbrook Terrace has adequate staffing levels to meet the needs of its residents. Nursing homes with higher staffing ratings tend to provide better care and services as they have more hands-on-deck to attend to residents' needs promptly and effectively. On the other hand, turnover rates among nursing staff are another essential aspect to consider when assessing the quality of care at a nursing home. Willowbrook Terrace reports a total nursing staff turnover of 39.1%, which is an impressive 26% lower than the state and national averages. Low turnover rates in nursing homes are generally seen as positive indicators, as they suggest that employees are satisfied with their workplace environment and are more likely to provide consistent care to residents. Facilities with lower turnover rates often have a more stable workforce, leading to better continuity of care and relationships between staff and residents.

Nearby Facilities

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CCN: 385263

Overall Rating: 1/5

Distance: 21.92 miles

Number of Certified Beds: 105

Milton Freewater Health & Rehabilitation Center

CCN: 385161

Overall Rating: 3/5

Distance: 24.7 miles

Number of Certified Beds: 70