Willow Brook Rehabilitation And Healthcare Center
Last Updated: 2/1/2024
| Legal Business Name | WILLOW BROOK REHABILITATION AND HEALTHCARE CENTER LLC |
| Affiliated Entity | PRESTIGE HEALTHCARE ADMINISTRATIVE SERVICES |
| Region | Northeast |
| Address | 120 TREXLER AVENUE, Kutztown, Pennsylvania 19530 |
| County | Berks County |
| Phone | 6106836220 |
| CMS Certification Number CCN | 395680 |
| Owership Type | For profit - Corporation |
| Nurse Hours Per Resident Per Day | 3.24937 |
| Health Survey Score | 34.667 |
| Reported Incidents | 0 |
| Number of Complaints | 7 |
| Infection Control Citations | 0.0 |
| Number of Fines | 5 |
| Amount of Fines | $18948.74 |
| Payment Denials | 0 |
Facility Rating Comparisons (Scale 1-5)
| Rating Type | Provider | State | Region | National |
|---|---|---|---|---|
| Overall Rating | 2.0 | 2.9 | 2.9 | 2.87 |
| Health | 3.0 | - | - | - |
| Quality | 3.0 | 3.5 | 3.6 | 3.5 |
| Short-Stay | 3.0 | - | - | - |
| Long-Stay | 4.0 | - | - | - |
| Turnover % | 47.4% | 50.4% | 47.9% | 52.72% |
| Staffing | 1.0 | 2.7 | 2.8 | 2.7 |
Understanding Nursing Home Ratings
Located in Kutztown, PA, Willow Brook Rehabilitation And Healthcare Center has received an overall rating of 2.0, which is -31% lower than the state average and -30% lower than the national average. It is crucial to understand what these ratings signify when evaluating nursing homes. The overall rating serves as a general indication of the quality of care and services offered at the facility. A rating of 2.0 suggests areas for improvement in aspects such as staffing ratios, cleanliness, safety measures, and resident satisfaction. To make an informed decision about long-term care options, individuals should explore specific metrics and reviews to gain a comprehensive understanding of a facility's strengths and areas for enhancement. By comparing a facility's rating to state and national benchmarks, families can assess its quality and performance relative to others.
Quality Measure Rating
When it comes to quality ratings, Willow Brook Rehabilitation And Healthcare Center holds a quality measure rating of 3.0, indicating a standard level of care for its residents. However, this rating falls -14% lower than the state average, aligning with a similar trend on a national level. Understanding these benchmarks can provide valuable insights into how Willow Brook compares to other long-term care facilities in terms of services, staffing, and overall quality. By considering data-driven ratings, families can evaluate the level of care they can expect at Willow Brook and make well-informed decisions when selecting a nursing home for their loved ones.
Staffing Rating and Turnover
Willow Brook Rehabilitation And Healthcare Center has a staffing rating of 1.0, suggesting room for improvement. Compared to state and national averages, this facility's staffing rating is -63% lower. Staffing is a critical aspect of nursing home care, directly impacting the quality of care residents receive. A higher staffing rating typically results in more direct interaction with caregivers, leading to better outcomes and overall satisfaction for residents. Additionally, the facility has a total nursing staff turnover of 47.4%, which is -6% lower than the state average and -10% lower than the national average. High turnover rates among nursing staff can negatively affect the quality of care provided to residents. Continuity of care is essential, and frequent staff turnover can disrupt relationships between caregivers and residents. Evaluating staffing ratings and turnover rates can help families ensure their loved ones receive the attention and care they deserve at Willow Brook Rehabilitation And Healthcare Center.
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