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Crosslands

Last Updated: 2/1/2024

Legal Business Name KENDAL-CROSSLANDS COMMUNITIES
Affiliated Entity
Region Northeast
Address 1660 EAST STREET ROAD, Kennett Square, Pennsylvania 19348
County Chester County
Phone 6103881441
CMS Certification Number CCN 395388
Owership Type Non profit - Corporation
Nurse Hours Per Resident Per Day 4.72133
Health Survey Score 5.333
Reported Incidents 1
Number of Complaints 0
Infection Control Citations 0.0
Number of Fines 0
Amount of Fines $0.0
Payment Denials 0

Facility Rating Comparisons (Scale 1-5)

Rating Type Provider State Region National
Overall Rating 5.0 2.9 2.9 2.87
Health 5.0 - - -
Quality 4.0 3.5 3.6 3.5
Short-Stay 3.0 - - -
Long-Stay 5.0 - - -
Turnover % 36.1% 50.4% 47.9% 52.72%
Staffing 5.0 2.7 2.8 2.7

Overall Rating

Crosslands, tucked away in the picturesque town of Kennett Square, PA, stands out with an impressive 5.0 overall rating on our site's scale of 1-5. This exceptional rating places Crosslands a significant 72% above the state average and an impressive 74% higher than the national benchmark. This accomplishment signifies Crosslands' dedication to providing top-tier care and services to its residents, setting a notable standard within the industry. When considering nursing homes for a loved one, the overall rating of a facility serves as a key indicator of its quality and reputation among the vast array of options available. A rating of 5.0, such as the one earned by Crosslands, indicates excellence in various facets crucial to residents' well-being, including staff attentiveness, facility cleanliness, quality of care, and overall resident satisfaction. By performing consistently above both state and national averages, Crosslands proves itself as a standout facility worth considering for those seeking a nurturing and supportive environment for their loved ones. The exceptional rating not only reflects Crosslands' commitment to maintaining high standards but also reassures families and individuals in the surrounding zip codes, like 19348 in Chester, that their loved ones will be cared for with utmost professionalism, compassion, and respect at this esteemed nursing home.

QM Rating

Crosslands Nursing Home possesses a noteworthy quality measure rating of 4.0, which is commendable compared to the state and national benchmarks, reflecting a 14% higher level of quality. Quality measure ratings are vital indicators when evaluating nursing homes as they provide valuable insights into the overall standard of care and services offered to residents. By exceeding both state and national averages, Crosslands showcases a commitment to maintaining high-quality standards in areas such as staffing, resident care, and facility conditions. When considering a nursing home for yourself or a loved one, taking into account these quality ratings can guide decision-making and help ensure that the chosen facility meets the necessary standards for exceptional care.

Staffing Rating

Staffing ratings play a crucial role in evaluating the quality of care provided at nursing homes, including facilities like Crosslands. With a stellar staffing rating of 5.0, Crosslands surpasses the state and national averages by an impressive 85%. This high rating indicates that the facility has a sufficient number of qualified staff members available to meet the needs of residents effectively. Staffing ratios directly impact the level of care residents receive, as a well-staffed facility can provide more personalized attention and timely assistance. When examining turnover rates, Crosslands stands out with a remarkably low total nursing staff turnover rate of 36.1%, making it 28% lower than the state average and 32% lower than the national average. Low turnover rates in nursing homes are generally perceived positively, as they suggest that employees feel satisfied and valued, leading to greater continuity of care for residents. A stable workforce contributes to consistent care routines and stronger relationships between staff and residents, enhancing the overall quality of life within the facility. In evaluating nursing homes, staffing ratings and turnover rates serve as key indicators of the facility's ability to provide high-quality care consistently. A high staffing rating implies that residents are likely to receive adequate attention and support, while low turnover rates indicate a more stable workforce, fostering continuity and relationship-building. By considering these factors alongside other important criteria, individuals can make informed decisions when selecting a nursing home that best suits their needs or those of their loved ones.

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