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Highland Manor Rehabilitation And Nursing Center

Last Updated: 2/1/2024

Legal Business Name HIGHLAND MANOR NURSING & REHABILITATION LLC
Affiliated Entity PRIORITY HEALTHCARE GROUP
Region Northeast
Address 750 SCHOOLEY AVENUE, Exeter, Pennsylvania 18643
County Luzerne County
Phone 5706553791
CMS Certification Number CCN 395566
Owership Type For profit - Corporation
Nurse Hours Per Resident Per Day 2.89214
Health Survey Score 54.667
Reported Incidents 0
Number of Complaints 12
Infection Control Citations 0.0
Number of Fines 2
Amount of Fines $16227.25
Payment Denials 0

Facility Rating Comparisons (Scale 1-5)

Rating Type Provider State Region National
Overall Rating 2.0 2.9 2.9 2.87
Health 2.0 - - -
Quality 4.0 3.5 3.6 3.5
Short-Stay 3.0 - - -
Long-Stay 5.0 - - -
Turnover % 46.4% 50.4% 47.9% 52.72%
Staffing 2.0 2.7 2.8 2.7

Overall Rating

When it comes to evaluating nursing homes, one of the key factors to consider is the overall rating. Highland Manor Rehabilitation And Nursing Center in Exeter, PA, holds an overall rating of 2.0 out of 5. This rating is significant as it provides a quick snapshot of the facility's performance and level of care provided to residents. Comparing Highland Manor Rehabilitation And Nursing Center's rating to state and national averages can offer further insights into its standing within the industry. With a rating that is 31% lower than the state average and 30% lower than the national average, it is essential for individuals seeking long-term care services to delve deeper into the reasons behind these statistics. Understanding the significance of the overall rating at Highland Manor Rehabilitation And Nursing Center can aid individuals in making informed decisions when it comes to choosing a facility for themselves or their loved ones. The rating can highlight areas that may require improvement and prompt further investigation into the quality of care, services offered, staffing levels, and overall satisfaction of residents. In the realm of nursing home reviews, objective data such as overall ratings play a crucial role in helping individuals navigate the plethora of options available to them. TrustedCareReviews.com aims to provide reliable and fact-based information to empower individuals to make well-informed decisions regarding long-term care facilities like Highland Manor Rehabilitation And Nursing Center.

QM Rating

Highland Manor Rehabilitation And Nursing Center boasts a commendable quality measure rating of 4.0, surpassing the state and national averages by 14%. This indicates that the facility excels in providing quality care and services to its residents. When evaluating nursing homes, quality ratings play a crucial role in decision-making, offering insight into the level of care, safety, and overall experience one can expect. Facilities with higher ratings often demonstrate a commitment to excellence and prioritize the well-being of their residents. By considering these ratings alongside other factors such as location, amenities, and specialized care services, individuals can make more informed choices when selecting a nursing home for themselves or their loved ones.

Staffing Rating

When it comes to evaluating nursing homes, staffing ratings play a crucial role in determining the quality of care provided to residents. Highland Manor Rehabilitation And Nursing Center has a staffing rating of 2.0, which is considerably lower than both the state and national averages by -26%. This rating reflects the number of staff available to tend to the needs of residents, including nurses and support staff. Inadequate staffing levels can lead to longer response times, decreased personalized care, and overall lower quality of service. It's important for individuals seeking long-term care options to consider staffing ratings when making their decisions, as a higher rating typically indicates a better staff-to-resident ratio and, consequently, a higher quality of care. In addition to staffing ratings, turnover rates among nursing staff are also key indicators of a nursing home's overall quality. Highland Manor Rehabilitation And Nursing Center has a total nursing staff turnover rate of 46.4%, which is -8% lower than the state average and -12% lower than the national average. High turnover rates can be indicative of various underlying issues such as employee dissatisfaction, burnout, or inadequate support systems. Continuously changing staff members can disrupt the continuity of care for residents and negatively impact their overall well-being. When evaluating nursing homes, it is essential to consider turnover rates as lower rates are generally preferred, indicating a more stable and dedicated workforce that can provide consistent and reliable care to residents.

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