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Riverstreet Manor

Last Updated: 2/1/2024

Legal Business Name RIVERSTREET CENTER OPCO LLC
Affiliated Entity
Region Northeast
Address 440 NORTH RIVER STREET, Wilkes-Barre, Pennsylvania 18702
County Luzerne County
Phone 5708255611
CMS Certification Number CCN 395691
Owership Type For profit - Corporation
Nurse Hours Per Resident Per Day 3.13511
Health Survey Score 61.333
Reported Incidents 0
Number of Complaints 8
Infection Control Citations 0.0
Number of Fines 0
Amount of Fines $0.0
Payment Denials 0

Facility Rating Comparisons (Scale 1-5)

Rating Type Provider State Region National
Overall Rating 2.0 2.9 2.9 2.87
Health 2.0 - - -
Quality 4.0 3.5 3.6 3.5
Short-Stay 2.0 - - -
Long-Stay 5.0 - - -
Turnover % 35.2% 50.4% 47.9% 52.72%
Staffing 3.0 2.7 2.8 2.7

Overall Rating

Riverstreet Manor, located in Wilkes-Barre, PA, serves the surrounding zip codes of 18702 in Luzerne County. According to TrustedCareReviews.com, the facility has an overall rating of 2.0 out of 5. This rating places Riverstreet Manor 31% below the state average and 30% below the national average. The overall rating takes into account various factors such as staffing ratios, quality of care, cleanliness, and resident satisfaction. While the facility may have strengths in certain areas, there are areas that require improvement compared to similar facilities at both the state and national levels. Families and loved ones considering Riverstreet Manor should carefully evaluate how this rating aligns with their specific needs and expectations. Digging deeper into the specific indicators that contribute to this rating can provide a more detailed understanding of the care provided at the facility. TrustedCareReviews.com aims to empower users with the information needed to make informed decisions about long-term care options, ensuring that individual requirements are met with transparency and accuracy.

QM Rating

Quality ratings are essential aspects to consider when evaluating nursing homes. Riverstreet Manor proudly holds a quality measure rating of 4.0, surpassing the state average by 14% and the national benchmark by 14% as well. This high rating indicates that the facility excels in providing exceptional care and services to its residents, exceeding both local and national standards in various aspects of long-term care. Quality ratings serve as valuable indicators for those seeking reliable and high-quality nursing home facilities. By comparing these ratings against benchmarks, individuals can gain insights into the overall performance and quality of care provided by nursing homes.

Staffing Rating

When evaluating nursing homes for yourself or a loved one, staffing ratings are crucial in assessing the quality of care delivered. Riverstreet Manor holds a staffing rating of 3.0, surpassing both the state and national benchmarks by 11%. Sufficient staffing levels are vital for ensuring residents receive the personalized attention and assistance they require. Higher staffing ratings often indicate that residents are more likely to receive prompt care, have their needs met in a timely manner, and develop strong relationships with the staff members caring for them. Moreover, staff turnover rates are significant indicators to consider when assessing nursing homes. Riverstreet Manor boasts a low total nursing staff turnover rate of 35.2%, which is 30% lower than the state average and 33% lower than the national average. A lower turnover rate is typically associated with higher staff morale, continuity of care, and better outcomes for residents. Consistent staff members familiar with residents' needs can provide more personalized care, fostering a sense of stability and trust within the facility. In conclusion, the staffing rating and turnover rate at Riverstreet Manor demonstrate a strong dedication to providing quality care and cultivating a stable, supportive environment for residents. These metrics offer valuable insights for individuals seeking a nursing home that prioritizes consistent, attentive staffing and aims to create a nurturing community for its residents.

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