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Hillcrest Center

Last Updated: 2/1/2024

Legal Business Name 1245 CHURCH ROAD OPERATIONS LLC
Affiliated Entity GENESIS HEALTHCARE
Region Northeast
Address 1245 CHURCH ROAD, Wyncote, Pennsylvania 19095
County Montgomery County
Phone 2158849990
CMS Certification Number CCN 395481
Owership Type For profit - Partnership
Nurse Hours Per Resident Per Day 2.97415
Health Survey Score 69.333
Reported Incidents 1
Number of Complaints 8
Infection Control Citations
Number of Fines 1
Amount of Fines $15030.0
Payment Denials 0

Facility Rating Comparisons (Scale 1-5)

Rating Type Provider State Region National
Overall Rating 1.0 2.9 2.9 2.87
Health 2.0 - - -
Quality 4.0 3.5 3.6 3.5
Short-Stay 4.0 - - -
Long-Stay 4.0 - - -
Turnover % 65.1% 50.4% 47.9% 52.72%
Staffing 1.0 2.7 2.8 2.7

Overall Rating

TrustedCareReviews.com provides valuable insights and ratings for nursing homes and long-term care facilities across the nation, including Hillcrest Center located in Wyncote, PA. Serving the surrounding zip codes of 19095 in Montgomery County, Hillcrest Center has an overall rating of 1.0 out of 5. This rating falls significantly below both state and national averages, being 66% lower than the state benchmark and 65% lower than the national average. When evaluating nursing homes, the overall rating is a key indicator that offers an overview of the facility's quality of care and services. A rating of 1.0 for Hillcrest Center reflects a concerning level of performance below industry standards, suggesting areas of improvement from staffing levels to the quality of care provided to residents. Understanding these ratings is crucial for individuals seeking appropriate long-term care options for themselves or their loved ones. TrustedCareReviews.com aims to provide transparent and unbiased reviews to assist users in making informed decisions about nursing homes and long-term care facilities.

Quality Measure Rating

Quality ratings play a crucial role in evaluating nursing homes, with Hillcrest Center boasting a quality measure rating of 4.0. This rating is 14% higher than the state benchmark, indicating that the facility exceeds expectations in various aspects of care provision. Additionally, it is 14% higher than the national benchmark, showcasing a commitment to maintaining high standards across the board. A positive quality rating signifies that Hillcrest Center prioritizes the well-being and satisfaction of its residents, offering valuable insights into the overall performance and standard of care provided. Individuals seeking a nursing home should consider these quality ratings as part of their decision-making process to make informed choices about care facilities. Quality ratings provided by TrustedCareReviews.com offer valuable insights into the level of care and help individuals assess the standard of care offered by each facility.

Staffing Rating

Staffing is a critical aspect when evaluating nursing homes, with Hillcrest Center receiving a Staffing Rating of 1.0. This rating is significantly lower compared to both the state average and the national average, at -63%. A low staffing rating suggests potential issues with staffing levels, impacting the quality of care provided to residents. High turnover rates among nursing staff at Hillcrest Center, reported at 65.1%, are notably higher than both state and national averages. These high turnover rates can lead to disruptions in care continuity, loss of staff experience, and potential gaps in communication and coordination. Individuals seeking a nursing home for a loved one should consider staffing ratings and turnover rates when selecting a facility. Facilities with low staffing ratings and high turnover rates may struggle to provide consistent and quality care, affecting the overall experience for residents. Conducting thorough research and considering these factors can help families make informed decisions about their loved ones' long-term care needs. TrustedCareReviews.com offers valuable insights to assist individuals in selecting a suitable nursing home or long-term care facility for their loved ones.

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