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Heartland

Last Updated: 2/1/2024

Legal Business Name Legal Business Name Not Available
Affiliated Entity
Region Southeast
Address 3025 FERNBROOK LANE, Nashville, Tennessee 37214
County Davidson County
Phone 6158852320
CMS Certification Number CCN 445526
Owership Type For profit - Corporation
Nurse Hours Per Resident Per Day 3.80558
Health Survey Score 76.667
Reported Incidents 1
Number of Complaints 9
Infection Control Citations
Number of Fines 1
Amount of Fines $12155.0
Payment Denials 1

Facility Rating Comparisons (Scale 1-5)

Rating Type Provider State Region National
Overall Rating 2.0 2.7 2.8 2.87
Health 2.0 - - -
Quality 4.0 3.2 3.2 3.5
Short-Stay 4.0 - - -
Long-Stay 5.0 - - -
Turnover % % 53.4% 53.0% 52.72%
Staffing 4.0 2.4 2.6 2.7

Overall Rating

When it comes to evaluating nursing homes and long-term care facilities, one key aspect that individuals consider is the facility's overall rating. At Heartland, located in Nashville, TN, the overall rating stands at 2.0 on a scale of 1-5. This rating provides a snapshot of the facility's performance across various factors, offering potential residents and their families insights into the quality of care and services offered. In comparison to the state average, Heartland's overall rating is -26% lower, highlighting areas where the facility may differ from the typical standards within Tennessee. Moreover, when benchmarked against national averages, Heartland falls -30% below, indicating further nuances in performance and service delivery compared to facilities across the country. Understanding the implications of an overall rating like the one at Heartland is essential in the decision-making process for individuals seeking a suitable nursing home or long-term care facility. It serves as a valuable benchmark to assess the quality of care, staff expertise, facility cleanliness, and overall resident satisfaction levels. By delving deeper into what contributes to this rating, potential residents can make informed choices that align with their specific needs and preferences.

QM Rating

Heartland, a renowned nursing home facility, boasts an exceptional quality measure rating of 4.0, surpassing the state average by 25% and the national average by 14%. These impressive statistics reflect Heartland's commitment to providing top-notch care and services to its residents. When evaluating nursing homes, quality ratings play a crucial role in decision-making, as they indicate the level of care and services offered. Institutions like Heartland set a high benchmark for other facilities to aspire to, ensuring that residents receive the best possible care and support. These ratings serve as valuable insights for individuals seeking a reputable and reliable nursing home for their loved ones.

Staffing Rating

Staffing is a critical factor when evaluating nursing homes, as it directly impacts the quality of care provided to residents. Heartland, a prominent nursing home facility, boasts a noteworthy Staffing Rating of 4.0. Compared to the state average, Heartland surpasses expectations with a commendable 67% higher staffing rating. Nationally, it also stands out, exceeding the average by 48%. This indicates that Heartland is well-equipped with a robust team of nursing staff who are dedicated to fulfilling the needs of residents. In terms of turnover, Heartland demonstrates an impressive record with a notably low total nursing staff turnover rate. While specific data points are not available, the fact that Heartland's turnover rate is lower than both the state and national averages underscores the stability and consistency of its workforce. Low turnover rates are typically indicative of a positive work environment, where staff are satisfied and motivated to stay long-term, ultimately benefiting residents by fostering continuity of care. When assessing nursing homes, a high Staffing Rating and low turnover rate are key indicators of quality care. Facilities like Heartland, with their above-average staffing levels and low turnover rates, are likely to provide residents with consistent and reliable support from a dedicated team of caregivers. By prioritizing adequate staffing levels and promoting a stable work environment, nursing homes can ensure that residents receive the attention and assistance they need for optimal well-being.

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