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Heritage Center, The

Last Updated: 2/1/2024

Legal Business Name LIFE CARE CENTERS OF AMERICA, INC.
Affiliated Entity LIFE CARE CENTERS OF AMERICA
Region Southeast
Address 1026 MCFARLAND STREET, Morristown, Tennessee 37814
County Hamblen County
Phone 4235815100
CMS Certification Number CCN 445215
Owership Type For profit - Corporation
Nurse Hours Per Resident Per Day 3.31672
Health Survey Score 19.333
Reported Incidents 0
Number of Complaints 2
Infection Control Citations 0.0
Number of Fines 0
Amount of Fines $0.0
Payment Denials 0

Facility Rating Comparisons (Scale 1-5)

Rating Type Provider State Region National
Overall Rating 3.0 2.7 2.8 2.87
Health 3.0 - - -
Quality 2.0 3.2 3.2 3.5
Short-Stay 2.0 - - -
Long-Stay 2.0 - - -
Turnover % 33.3% 53.4% 53.0% 52.72%
Staffing 2.0 2.4 2.6 2.7

Overall Rating

Located in Morristown, TN, Heritage Center, The is a long-term care facility with an overall rating of 3.0 out of 5. This places Heritage Center, The 11% above the state average and 5% above the national benchmark. These ratings are crucial when assessing nursing homes, as they offer a snapshot of the quality of care provided. When choosing a nursing home for a loved one, it's vital to examine the facility's overall rating to see how it compares to state and national standards. With a rating of 3.0, Heritage Center, The is deemed to perform better than other long-term care facilities in Tennessee and nationwide. This suggests that the facility meets specific standards in areas like staff ratios, health inspections, and quality measures. By reviewing the overall rating of a nursing home such as Heritage Center, The, families can make more informed decisions about care options. It's important to go beyond just the numbers and consider factors like facility reputation, amenities, and specialized care services offered. TrustedCareReviews.com provides unbiased and accurate information to assist individuals in finding the most suitable long-term care facility for their unique needs.

QM Rating

Considering the quality measure rating for Heritage Center, The, which is 2.0, it's essential to note that this rating is 38% lower than the state average and 43% below the national benchmark. These statistics offer valuable insights for those exploring long-term care facilities in their decision-making process. Quality ratings are integral in evaluating the level of care and services delivered by nursing homes. Understanding how a facility's rating compares to state and national standards can aid families in making informed choices regarding their loved ones' well-being. It is crucial to delve deeper into the contributing factors behind these ratings to gain a comprehensive grasp of the care quality at Heritage Center, The.

Staffing Rating

Examining the staffing rating for Heritage Center, The, which is 2.0, it's important to compare this figure with state and national averages to determine the facility's standing. In comparison to the state average, Heritage Center, The is -17% lower, and when compared nationally, it is -26% below average. These figures suggest that the facility may have fewer staff members than its counterparts, potentially affecting the quality of care and attention provided to residents. Regarding total nursing staff turnover, Heritage Center, The boasts a turnover rate of 33.3%, significantly lower than both the state average (-38%) and national average (-37%). While a lower turnover rate can indicate staff stability, it's crucial to understand the reasons behind this number. High turnover rates can lead to care inconsistencies and lack of continuity for residents, so a facility with lower turnover may have higher staff morale and potentially offer better care. Evaluating nursing homes based on staffing ratings and turnover rates is critical as these factors directly impact residents' care quality. A lower staffing rating may suggest insufficient caregivers to meet residents' needs adequately, while a lower turnover rate indicates content staff and potentially better care outcomes. When choosing a nursing home for yourself or a loved one, it's essential to consider these factors alongside other criteria to make a well-informed decision.

Nearby Facilities

Life Care Center Of Morristown

CCN: 445314

Overall Rating: 4/5

Distance: 0.0 miles

Number of Certified Beds: 161