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Serene Manor Medical Ctr.

Last Updated: 2/1/2024

Legal Business Name Legal Business Name Not Available
Affiliated Entity
Region Southeast
Address 970 WRAY ST, Knoxville, Tennessee 37917
County Knox County
Phone 8655239171
CMS Certification Number CCN 4.40E+252
Owership Type Non profit - Corporation
Nurse Hours Per Resident Per Day 3.14919
Health Survey Score 586.0
Reported Incidents 4
Number of Complaints 6
Infection Control Citations 0.0
Number of Fines 0
Amount of Fines $0.0
Payment Denials 0

Facility Rating Comparisons (Scale 1-5)

Rating Type Provider State Region National
Overall Rating 1.0 2.7 2.8 2.87
Health 1.0 - - -
Quality 2.0 3.2 3.2 3.5
Short-Stay - - -
Long-Stay 2.0 - - -
Turnover % 41.1% 53.4% 53.0% 52.72%
Staffing 3.0 2.4 2.6 2.7

Nursing Home Reviews: Understanding the Importance of Overall and Quality Measure Ratings

Located in Knoxville, TN, Serene Manor Medical Center is a cornerstone facility serving the local community within the 37917 zip code area in Knox. The overall rating of this facility stands at 1.0 on a scale of 1 to 5, indicating the quality of care and services provided. It is essential to note that this rating sets the facility significantly below state and national averages, being -63% lower compared to the state benchmark and -65% lower compared to the national benchmark. Overall ratings are vital in assessing nursing homes and long-term care facilities. They serve as indicators of the quality of services offered, healthcare professional proficiency, attention given to patients, and the overall facility environment. A low overall rating can highlight areas needing improvement, drawing attention to issues for the benefit of residents and their families. Prospective residents or families researching nursing homes must understand the significance and implications of these ratings to make informed decisions about care options. Moving forward to quality measure ratings, Serene Manor Medical Center holds a rating of 2.0, falling -38% below the state standard and -43% below the national standard. Quality measure ratings are critical benchmarks for evaluating nursing homes, reflecting the care level for residents. Families should assess a facility's ratings against state and national standards to ensure the best care for their loved ones. Thorough research and understanding of quality measure ratings guide families towards choosing a nursing home that meets their expectations and requirements effectively.

Staffing Ratings: A Key Consideration in Evaluating Nursing Homes

Staffing ratings are significant when evaluating nursing homes, and Serene Manor Medical Center boasts a rating of 3.0, 25% higher than the state average and 11% higher than the national average. This higher rating suggests that the facility has more staff members available to attend to residents' needs compared to other facilities. A higher staffing rating often indicates better quality care as it implies more hands-on deck for residents. In addition to staffing ratings, consider the turnover rate of nursing staff. Serene Manor Medical Center displays a total nursing staff turnover of 41.1%, 23% lower than the state average and 22% lower than the national average. A lower turnover rate indicates consistent relationships between nursing staff and residents, enhancing continuity of care and potentially elevating staff job satisfaction levels. A stable and supportive environment is fostered for residents and staff. When evaluating nursing homes, consider staffing ratings and turnover rates alongside quality of care, amenities, and resident reviews. Facilities with higher staffing ratings and lower turnover rates are better equipped to provide personalized care, fostering a positive and nurturing environment for residents and staff.

2.0

Knoxville

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