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Highlands Health And Rehabilitation Center

Last Updated: 2/1/2024

Legal Business Name THE BAY AT HIGHLANDS HEALTH AND REHABILITATION CENTER LLC
Affiliated Entity PRIORITY HEALTHCARE GROUP
Region Southeast
Address 3549 NORRISWOOD, Memphis, Tennessee 38111
County Shelby County
Phone 9013257820
CMS Certification Number CCN 445165
Owership Type For profit - Corporation
Nurse Hours Per Resident Per Day 3.42862
Health Survey Score 95.5
Reported Incidents 6
Number of Complaints 5
Infection Control Citations 0.0
Number of Fines 4
Amount of Fines $320149.25
Payment Denials 1

Facility Rating Comparisons (Scale 1-5)

Rating Type Provider State Region National
Overall Rating 1.0 2.7 2.8 2.87
Health 1.0 - - -
Quality 3.0 3.2 3.2 3.5
Short-Stay 2.0 - - -
Long-Stay 4.0 - - -
Turnover % 73.1% 53.4% 53.0% 52.72%
Staffing 1.0 2.4 2.6 2.7

Overall Rating

TrustedCareReviews.com offers valuable insights and data-driven reviews for nursing homes and long-term care facilities nationwide. Today, we focus on the overall rating of Highlands Health And Rehabilitation Center in Memphis, TN, which has received a rating of 1.0 out of 5. This critical evaluation reflects key metrics that highlight areas in need of improvement to meet industry standards. Compared to the state average, Highlands Health And Rehabilitation Center scores 63% lower, indicating areas that may require enhancement. Nationally, the facility ranks 65% lower, underscoring the importance of examining specific factors contributing to its substandard performance. The overall rating serves as a vital benchmark for individuals exploring long-term care options. Prospective residents and their families should consider additional factors such as staff qualifications, cleanliness, quality of care, and resident satisfaction when evaluating Highlands Health And Rehabilitation Center. TrustedCareReviews.com seeks to provide accurate and current data to empower users in navigating the nursing home selection process. By shedding light on facilities like Highlands Health And Rehabilitation Center, we aim to facilitate meaningful discussions and drive improvements in the long-term care industry. Stay tuned for more insights into this facility and others to help individuals make informed decisions for their loved ones' care.

QM Rating

Quality ratings are essential in helping individuals assess care facilities when considering nursing homes. Highlands Health And Rehabilitation Center, for example, has a quality measure rating of 3.0, indicating the overall quality of care provided at the facility. Compared to the state average, the facility's rating is 6% lower, while nationally, it is 14% lower. Understanding these benchmarks can provide valuable insights into the facility's performance relative to others. Quality ratings help highlight areas of strength and potential improvement within a nursing home setting, guiding individuals toward well-informed decisions about long-term care options. By considering quality ratings alongside other factors like staff qualifications, amenities, and resident reviews, individuals can make decisions aligned with their care needs and preferences.

Staffing Rating

Staffing plays a significant role in the quality of care provided in nursing homes, making the staffing rating a crucial aspect to consider. Highlands Health And Rehabilitation Center has a staffing rating of 1.0, significantly lower than the state average by 58% and the national average by 63%. Additionally, high turnover rates among nursing staff at the facility, at 73.1%, are troublingly 37% above the state average and 39% higher than the national average. These high rates suggest potential challenges in staffing retention, impacting care continuity and overall service quality for residents. Considering staffing ratings and turnover rates is essential when evaluating nursing homes, as they directly influence the well-being and satisfaction of residents. Facilities with lower staffing ratings and high turnover rates may face difficulties in delivering consistent and adequate care. Individuals seeking long-term care options should thoroughly review these metrics alongside other factors to make informed decisions about nursing home placement. By examining these crucial aspects, families and loved ones can ensure the best possible care for their elderly relatives.

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