The Heights
Last Updated: 2/1/2024
Legal Business Name | BEXAR COUNTY HOSPITAL DISTRICT |
Affiliated Entity | TOUCHSTONE COMMUNITIES |
Region | Southwest |
Address | 1855 W GOODWIN, Pleasanton, Texas 78064 |
County | Atascosa County |
Phone | 8305694313 |
CMS Certification Number CCN | 676181 |
Owership Type | For profit - Corporation |
Nurse Hours Per Resident Per Day | 3.119 |
Health Survey Score | 27.333 |
Reported Incidents | 2 |
Number of Complaints | 1 |
Infection Control Citations | 1.0 |
Number of Fines | 1 |
Amount of Fines | $9750.0 |
Payment Denials | 0 |
Facility Rating Comparisons (Scale 1-5)
Rating Type | Provider | State | Region | National |
---|---|---|---|---|
Overall Rating | 4.0 | 2.5 | 2.6 | 2.87 |
Health | 4.0 | - | - | - |
Quality | 5.0 | 3.5 | 3.4 | 3.5 |
Short-Stay | 4.0 | - | - | - |
Long-Stay | 5.0 | - | - | - |
Turnover % | 50.7% | 57.6% | 57.5% | 52.72% |
Staffing | 1.0 | 1.6 | 2.0 | 2.7 |
Overall Rating
When it comes to evaluating nursing homes and long-term care facilities, having access to reliable and unbiased reviews is crucial. TrustedCareReviews.com is committed to providing insightful information to help individuals make informed decisions about the care of their loved ones. Today, let's focus on The Heights, located in Pleasanton, TX, serving the surrounding zip code of 78064 in Atascosa. The overall rating of The Heights stands at an impressive 4.0 out of 5 on our scale. This rating indicates a notable level of quality and satisfaction experienced by residents and their families at the facility. In comparison to the state average, The Heights exceeds expectations by 60%, showcasing a commitment to excellence in care provision. Nationally, this facility also outperforms expectations, coming in 39% higher than the norm. These figures indicate that The Heights has excelled in various aspects that contribute to a positive living experience for its residents. The higher-than-average ratings suggest that the facility has met or exceeded industry standards in areas such as staff-to-patient ratios, quality of care provided, amenities offered, and overall resident satisfaction. By choosing a facility like The Heights, individuals may expect a higher level of care, support, and services compared to other options. This information can serve as a valuable benchmark for evaluating nursing homes and making informed decisions about the best fit for your loved ones. TrustedCareReviews.com is dedicated to shedding light on such insights to assist individuals in finding the most suitable long-term care options.
QM Rating
When evaluating nursing homes, quality ratings play a crucial role in helping individuals and families make informed decisions about care options. In the case of The Heights, the facility boasts a commendable quality measure rating of 5.0, indicating a high standard of care and services provided to residents. Comparing this rating to the state and national benchmarks reveals that The Heights surpasses expectations by 43%, demonstrating a commitment to excellence that sets it apart within the industry. These ratings serve as valuable benchmarks for assessing the overall performance and standards of nursing homes, offering valuable insights into the level of care and support that residents can expect to receive. By prioritizing quality measures, facilities like The Heights prioritize the well-being and satisfaction of their residents, making them a reputable choice for those seeking long-term care solutions.
Staffing Rating
When considering the staffing ratings at The Heights, it is important to analyze the data objectively. With a staffing rating of 1.0, this facility falls significantly below the state average by 38% and the national average by 63%. Staffing levels play a crucial role in the quality of care provided to residents in nursing homes. Adequate staffing ensures that residents receive proper attention, medications are administered on time, and daily tasks are efficiently carried out. Lower staffing levels, as seen at The Heights compared to benchmarks, may indicate challenges in providing sufficient care and attention to residents. Now, turning to the turnover rate at The Heights, which stands at 50.7%, we can see a notable difference from both the state and national averages, being 12% and 4% lower, respectively. High turnover rates in nursing home staff can impact the continuity and quality of care delivered to residents. Frequent staff changes may lead to disruptions in care routines, inconsistency in building relationships with residents, and potential gaps in knowledge transfer among the staff. Lower turnover rates are generally associated with better staff satisfaction, higher levels of expertise, and a more stable care environment for residents. In evaluating nursing homes, it is essential to consider both staffing ratings and turnover rates as they directly impact the quality of care a facility can provide. Facilities with lower staffing ratings and higher turnover rates may struggle to maintain consistent care standards and may experience challenges in meeting the individual needs of residents. Comparing these metrics against state and national benchmarks provides valuable insights into how The Heights performs in relation to its peers. Careful consideration of staffing and turnover data can guide individuals and families in making informed decisions when selecting a nursing home for their loved ones.
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