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Indian Oaks Living Center

Last Updated: 2/1/2024

Legal Business Name UVALDE COUNTY HOSPITAL AUTHORITY
Affiliated Entity ABRI HEALTH CARE
Region Southwest
Address 415 INDIAN OAKS DR, Harker Heights, Texas 76548
County Bell County
Phone 2546995051
CMS Certification Number CCN 675909
Owership Type For profit - Corporation
Nurse Hours Per Resident Per Day 3.07762
Health Survey Score 169.833
Reported Incidents 2
Number of Complaints 11
Infection Control Citations 2.0
Number of Fines 3
Amount of Fines $85297.0
Payment Denials 0

Facility Rating Comparisons (Scale 1-5)

Rating Type Provider State Region National
Overall Rating 1.0 2.5 2.6 2.87
Health 1.0 - - -
Quality 3.0 3.5 3.4 3.5
Short-Stay 1.0 - - -
Long-Stay 4.0 - - -
Turnover % 71.0% 57.6% 57.5% 52.72%
Staffing 1.0 1.6 2.0 2.7

Overall Rating

Indian Oaks Living Center, located in Harker Heights, TX, offers long-term care services to families and loved ones in the surrounding zip code of 76548 in Bell County. As a trusted third-party review site, our focus is on presenting objective and factual information to assist individuals seeking insights into nursing homes. Currently, Indian Oaks Living Center holds an overall rating of 1.0 on our scale of 1-5, placing them significantly below the state average by 60% and even further below the national average by 65%. Understanding the significance of overall ratings when evaluating nursing homes is crucial for making informed decisions about the care of a loved one. An overall rating of 1.0, like the one held by Indian Oaks Living Center, indicates areas that may require improvement, such as staff efficiency, cleanliness, patient care, and overall resident satisfaction. When selecting a nursing home, the overall rating serves as a key factor in assessing the quality of care and services provided. To gain a comprehensive understanding of the facility's strengths and areas needing enhancement, it is essential to delve deeper into the reasons behind the rating. By analyzing the data compiled in our reviews, individuals can compare Indian Oaks Living Center to state and national averages, highlighting areas of excellence and improvement. This detailed evaluation allows for a more informed decision-making process when choosing a nursing home for a family member or loved one.

QM Rating

Quality measure ratings are instrumental in guiding individuals to make informed choices regarding the care of their loved ones in nursing homes. Indian Oaks Living Center has a quality measure rating of 3.0, which is -14% lower than both the state and national averages. These ratings serve as a benchmark for assessing the facility's performance in delivering quality care and services to residents. While considering other factors such as location, amenities, and staff qualifications, a lower quality measure rating may signal areas for improvement in care delivery at Indian Oaks Living Center. Understanding and taking into account these quality ratings can help individuals navigate the array of nursing home options to ensure their loved ones receive the highest standard of care possible.

Staffing Rating

Staffing ratings are a critical component in determining the quality of care that residents receive in nursing homes. At Indian Oaks Living Center, the staffing rating is 1.0, significantly lower than the state average by 38% and the national average by 63%. Adequate staffing levels are vital to providing residents with the necessary care and attention, impacting their overall well-being. Low staffing ratings can result in delayed response times, instances of neglect, and a lack of personalized care. When considering a nursing home for a family member, prioritizing facilities with higher staffing ratings is essential to ensure residents receive the attention and care they require. In addition to staffing ratings, turnover rates among nursing staff are another crucial factor to consider when assessing care quality. At Indian Oaks Living Center, the total nursing staff turnover is 71.0%, significantly higher than both the state and national averages. High turnover rates can lead to gaps in care continuity, affecting residents' comfort and support. Facilities with lower turnover rates are more likely to provide consistent, reliable care, fostering trust and a sense of security within the community.

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