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Heritage Nursing & Rehabilitation

Last Updated: 2/1/2024

Legal Business Name WEST WHARTON COUNTY HOSPITAL DISTRICT
Affiliated Entity TOUCHSTONE COMMUNITIES
Region Southwest
Address 5437 EISENHAUER RD, San Antonio, Texas 78218
County Bexar County
Phone 2106469576
CMS Certification Number CCN 675858
Owership Type Government - Hospital district
Nurse Hours Per Resident Per Day 3.26889
Health Survey Score 63.333
Reported Incidents 1
Number of Complaints 5
Infection Control Citations 1.0
Number of Fines 0
Amount of Fines $0.0
Payment Denials 0

Facility Rating Comparisons (Scale 1-5)

Rating Type Provider State Region National
Overall Rating 2.0 2.5 2.6 2.87
Health 2.0 - - -
Quality 5.0 3.5 3.4 3.5
Short-Stay 5.0 - - -
Long-Stay 5.0 - - -
Turnover % 64.6% 57.6% 57.5% 52.72%
Staffing 1.0 1.6 2.0 2.7

Overview of Heritage Nursing & Rehabilitation

At Heritage Nursing & Rehabilitation in San Antonio, Texas, the facility has received an overall rating of 2.0 out of 5, placing it -20% below the state average and -30% lower than national standards. It is crucial for families considering long-term care options for their loved ones to understand the significance of such ratings. By examining the quality of care, services, and facilities provided at Heritage Nursing & Rehabilitation, individuals can make informed decisions regarding nursing home options. When evaluating a nursing home like Heritage Nursing & Rehabilitation, it is important to look beyond the overall rating and explore specific factors contributing to the facility's performance. Factors such as staff-to-resident ratios, available services, and overall environment play a vital role in understanding the care and services offered. Armed with this knowledge, families can make educated choices about the best long-term care options for their loved ones.

Quality Measures at Heritage Nursing & Rehabilitation

Heritage Nursing & Rehabilitation boasts an impressive quality measure rating of 5.0, exceeding state and national benchmarks by 43%. This high quality rating reflects the facility's dedication to providing top-notch care and services to its residents. A quality rating of this caliber indicates excellence in various aspects, including staff-to-patient ratios, cleanliness, safety measures, and resident satisfaction. Choosing a nursing home with a superior quality rating like Heritage Nursing & Rehabilitation can provide families with peace of mind knowing their loved ones are receiving the best care possible.

Staffing Ratings and Turnover Rates

Staffing ratings are crucial indicators of the quality of care provided in nursing homes. Heritage Nursing & Rehabilitation has a staffing rating of 1.0, significantly below state and national averages by -38% and -63%, respectively. This suggests potential challenges in maintaining adequate staffing levels to meet residents' needs. A low staffing rating can lead to longer response times, increased workload for staff, and gaps in attention and oversight. Moreover, the nursing staff turnover rate at Heritage Nursing & Rehabilitation is 64.6%, notably higher than state and national averages by 12% and 23%, respectively. High turnover rates can signal underlying issues within the facility, such as burnout and inconsistent care delivery. Continual turnover may disrupt care continuity, as new staff members need time to familiarize themselves with individual care plans. In summary, when evaluating nursing homes, it is essential to consider staffing ratings and turnover rates to assess the facility's ability to provide consistent and quality care. These metrics offer valuable insights into the level of attention residents receive, the stability of the caregiving team, and overall quality of life within the facility. Families should carefully review staffing and turnover data alongside other factors when making decisions about long-term care options.

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