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Heritage Nursing & Rehabilitation

Last Updated: 2/1/2024

Legal Business Name WEST WHARTON COUNTY HOSPITAL DISTRICT
Affiliated Entity TOUCHSTONE COMMUNITIES
Region Southwest
Address 5437 EISENHAUER RD, San Antonio, Texas 78218
County Bexar County
Phone 2106469576
CMS Certification Number CCN 675858
Owership Type Government - Hospital district
Nurse Hours Per Resident Per Day 3.26889
Health Survey Score 63.333
Reported Incidents 1
Number of Complaints 5
Infection Control Citations 1.0
Number of Fines 0
Amount of Fines $0.0
Payment Denials 0

Facility Rating Comparisons (Scale 1-5)

Rating Type Provider State Region National
Overall Rating 2.0 2.5 2.6 2.87
Health 2.0 - - -
Quality 5.0 3.5 3.4 3.5
Short-Stay 5.0 - - -
Long-Stay 5.0 - - -
Turnover % 64.6% 57.6% 57.5% 52.72%
Staffing 1.0 1.6 2.0 2.7

Overall Rating

When it comes to evaluating nursing homes and long-term care facilities, one of the key metrics to consider is the overall rating. Looking at Heritage Nursing & Rehabilitation in San Antonio, TX, we find that it holds an overall rating of 2.0 out of 5. This rating provides an insight into the quality of care and services offered at the facility. Comparing this rating to benchmarks is crucial in understanding how Heritage Nursing & Rehabilitation stacks up against others. With a rating that is 20% lower than the state average and 30% lower nationally, it's evident that there are areas where improvements could be made. An overall rating of 2.0 signifies that Heritage Nursing & Rehabilitation may have some shortcomings that potential residents and their families should be aware of. It could indicate factors such as staffing levels, quality of care, cleanliness, safety measures, or resident satisfaction. For families and loved ones seeking a nursing home or long-term care facility, understanding the significance of overall ratings is essential. It allows for informed decision-making and helps in choosing a facility that meets the specific needs and expectations of residents. Stay tuned as we delve deeper into the specific aspects that contribute to Heritage Nursing & Rehabilitation's overall rating and how it compares to industry benchmarks.

QM Rating

Located in the heart of our community, Heritage Nursing & Rehabilitation is a long-term care facility that prides itself on providing exceptional care to its residents. With a quality measure rating of 5.0, Heritage Nursing & Rehabilitation surpasses both state and national benchmarks by 43%. This impressive quality rating indicates that the facility consistently meets and exceeds the standards set for nursing homes, ensuring that residents receive top-tier care and support. When evaluating nursing homes, quality ratings play a crucial role in decision-making, offering valuable insights into the level of care and services provided. Heritage Nursing & Rehabilitation's exceptional rating is a testament to their commitment to excellence in long-term care.

Staffing Rating

When it comes to evaluating nursing homes, the staffing rating plays a crucial role in determining the quality of care residents receive. Heritage Nursing & Rehabilitation has a staffing rating of 1.0, which is significantly lower compared to the state average by 38% and nationally by 63%. This means that Heritage Nursing & Rehabilitation may have fewer staff members available to attend to the needs of residents, potentially impacting the level of personalized care and attention provided. In nursing homes, adequate staffing levels are essential for ensuring residents receive proper assistance with daily activities, medical care, and emotional support. In addition to staffing ratings, turnover rates within nursing facilities are another key factor to consider. Heritage Nursing & Rehabilitation has a total nursing staff turnover of 64.6%, which is 12% higher than the state average and 23% higher than the national average. High turnover rates can signal underlying issues within the facility, such as employee satisfaction, work environment, or management practices. A high turnover rate not only affects the continuity of care for residents but also indicates potential challenges in maintaining a stable and experienced staff team. Overall, when evaluating nursing homes like Heritage Nursing & Rehabilitation, it is important to take into account both the staffing ratings and turnover rates as they directly impact the quality of care provided to residents. Facilities with lower staffing ratings and higher turnover rates may face challenges in ensuring consistent, attentive care for their residents. Making an informed decision about a nursing home requires considering these factors alongside other quality measures to ensure that residents receive the best possible care and support.

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