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Normandy Terrace Nursing & Rehabilitation Center

Last Updated: 2/1/2024

Legal Business Name WEST WHARTON COUNTY HOSPITAL DISTRICT
Affiliated Entity CREATIVE SOLUTIONS IN HEALTHCARE
Region Southwest
Address 841 RICE RD, San Antonio, Texas 78220
County Bexar County
Phone 2106480101
CMS Certification Number CCN 675823
Owership Type For profit - Corporation
Nurse Hours Per Resident Per Day 3.20168
Health Survey Score 110.0
Reported Incidents 6
Number of Complaints 22
Infection Control Citations 15.0
Number of Fines 7
Amount of Fines $64663.14
Payment Denials 1

Facility Rating Comparisons (Scale 1-5)

Rating Type Provider State Region National
Overall Rating 2.0 2.5 2.6 2.87
Health 2.0 - - -
Quality 3.0 3.5 3.4 3.5
Short-Stay - - -
Long-Stay 3.0 - - -
Turnover % % 57.6% 57.5% 52.72%
Staffing 2.0 1.6 2.0 2.7

Normandy Terrace Nursing Home Review

Normandy Terrace Nursing & Rehabilitation Center in San Antonio, TX, has an overall rating of 2.0 on a scale of 1 to 5, placing the facility -20% below the state average and -30% lower than the national benchmark. When evaluating nursing homes, the overall rating plays a crucial role in providing insights into the quality of care and services offered to residents. A lower rating compared to state and national averages indicates areas where improvements might be necessary. Understanding the significance of these ratings can assist individuals in making informed decisions when choosing a nursing home for themselves or their loved ones. At Normandy Terrace Nursing & Rehabilitation Center, the 2.0 overall rating reflects the facility's performance across various measures, such as staffing levels, health inspection records, and quality measures. These metrics provide a comprehensive evaluation of the facility's ability to meet the needs and standards of care for its residents. Stay tuned to TrustedCareReviews.com for more in-depth information and reviews on Normandy Terrace Nursing & Rehabilitation Center to help you make informed decisions about long-term care facilities.

Quality Rating

When evaluating nursing homes, quality ratings play a crucial role in determining the level of care and services provided. Normandy Terrace Nursing & Rehabilitation Center boasts a quality measure rating of 3.0, placing it -14% lower compared to the state and national benchmarks. This data indicates that the facility may have areas that require improvement in order to meet the standards set at both regional and national levels. Understanding quality ratings is essential for individuals seeking long-term care options, as it provides valuable insights into the overall performance and satisfaction levels of residents. By considering these ratings alongside other factors such as resident reviews and staff qualifications, individuals can make more informed decisions when selecting a nursing home that best suits their needs.

Staffing Rating

When evaluating nursing homes, staffing ratings play a crucial role in determining the quality of care residents receive. Normandy Terrace Nursing & Rehabilitation Center has a staffing rating of 2.0, which is 25% higher than the state average and 26% lower than the national benchmark. The staffing rating reflects the number of nursing staff available to attend to residents' needs, including registered nurses, licensed practical nurses, and certified nursing assistants. High staffing ratings indicate that residents are likely to receive more personalized care and attention, as there is an adequate number of staff members to attend to their needs. On the other hand, lower ratings may suggest potential challenges in providing individualized care due to staff shortages or high turnover rates. Speaking of turnover rates, Normandy Terrace Nursing & Rehabilitation Center has a total nursing staff turnover of nan%, which is lower than both the state and national averages. Staff turnover can impact the continuity and quality of care provided to residents, as frequent turnover may lead to inconsistencies in care delivery and relationships between staff and residents. By considering both staffing ratings and turnover rates, individuals can assess the level of care and support available at nursing homes like Normandy Terrace Nursing & Rehabilitation Center. It is important to look for facilities with consistent staffing levels and lower turnover rates, as these factors contribute to the overall quality of care and residents' satisfaction.

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