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Northgate Plaza

Last Updated: 2/1/2024

Legal Business Name HAMILTON COUNTY HOSPITAL DISTRICT
Affiliated Entity HMG HEALTHCARE
Region Southwest
Address 2101 NORTHGATE DR, Irving, Texas 75062
County Dallas County
Phone 9722554460
CMS Certification Number CCN 675967
Owership Type Government - Hospital district
Nurse Hours Per Resident Per Day 3.01357
Health Survey Score 127.333
Reported Incidents 3
Number of Complaints 21
Infection Control Citations 8.0
Number of Fines 5
Amount of Fines $22569.65
Payment Denials 0

Facility Rating Comparisons (Scale 1-5)

Rating Type Provider State Region National
Overall Rating 2.0 2.5 2.6 2.87
Health 1.0 - - -
Quality 5.0 3.5 3.4 3.5
Short-Stay 5.0 - - -
Long-Stay 5.0 - - -
Turnover % 68.6% 57.6% 57.5% 52.72%
Staffing 1.0 1.6 2.0 2.7

Northgate Plaza Review

Northgate Plaza, located in Irving, TX, caters to the surrounding zip codes of 75062 in Dallas and has an overall rating of 2.0 out of 5 on TrustedCareReviews.com. This rating is 20% lower than the state average and 30% lower than national benchmarks. Evaluating this rating is crucial for families and loved ones seeking long-term care options, as it provides valuable insight into the quality of care offered at the facility. Understanding these ratings is essential for making informed decisions about the best possible care options for individuals in need of long-term assistance. TrustedCareReviews.com aims to provide unbiased and data-backed assessments of nursing homes, helping families make well-informed decisions about their loved ones' care. Keep an eye out for more detailed reviews and insights into Northgate Plaza and other facilities to guide your decision-making process.

Quality of Care at Northgate Plaza

Northgate Plaza surpasses state and national benchmarks with a quality measure rating of 5.0, indicating exceptional standards of care, facilities, and services. This 43% higher rating showcases the facility's commitment to providing top-quality care and support to its residents. By consistently outperforming state and national averages, Northgate Plaza stands out as a top choice for individuals seeking quality long-term care options. Quality ratings serve as a reliable benchmark for comparing nursing homes, allowing families to select a facility that excels in delivering outstanding care and services.

Staffing Situation at Northgate Plaza

The staffing rating at Northgate Plaza is 1.0, significantly lower than both the state and national averages. Compared to the state average, the facility's staffing rating is 38% lower, and when compared nationally, it is 63% lower. This data highlights potential areas for improvement in the number of staff available to cater to residents' needs effectively. Additionally, the high nursing staff turnover rate of 68.6% at Northgate Plaza raises concerns about staff retention. Compared to state and national averages, the turnover rate at Northgate Plaza is substantially higher by 19% and 30%, respectively. High turnover rates can affect the continuity and quality of care provided to residents. When choosing a nursing home for yourself or your loved ones, it's essential to consider these factors carefully to ensure the best possible care and support.

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