Windsor Houston
Last Updated: 2/1/2024
| Legal Business Name | OAKBEND MEDICAL CENTER |
| Affiliated Entity | REGENCY INTEGRATED HEALTH SERVICES |
| Region | Southwest |
| Address | 6920 T.C. JESTER BLVD, Houston, Texas 77091 |
| County | Harris County |
| Phone | 7136810431 |
| CMS Certification Number CCN | 676337 |
| Owership Type | For profit - Limited Liability company |
| Nurse Hours Per Resident Per Day | 2.93625 |
| Health Survey Score | 55.5 |
| Reported Incidents | 2 |
| Number of Complaints | 1 |
| Infection Control Citations | 2.0 |
| Number of Fines | 0 |
| Amount of Fines | $0.0 |
| Payment Denials | 0 |
Facility Rating Comparisons (Scale 1-5)
| Rating Type | Provider | State | Region | National |
|---|---|---|---|---|
| Overall Rating | 2.0 | 2.5 | 2.6 | 2.87 |
| Health | 3.0 | - | - | - |
| Quality | 3.0 | 3.5 | 3.4 | 3.5 |
| Short-Stay | 1.0 | - | - | - |
| Long-Stay | 4.0 | - | - | - |
| Turnover % | 76.8% | 57.6% | 57.5% | 52.72% |
| Staffing | 1.0 | 1.6 | 2.0 | 2.7 |
Facility Overview
Windsor Houston, located in Houston, TX, serves the surrounding zip codes of 77091 in Harris County. TrustedCareReviews.com currently rates the facility at 2.0 out of 5, indicating room for improvement based on user feedback. Compared to the state average, Windsor Houston's rating is 20% lower, and on a national scale, it falls 30% below the average. When considering a nursing home's overall rating, factors like staff-to-resident ratios, care quality, cleanliness, amenities, and resident satisfaction are essential. While Windsor Houston has areas for improvement, it continues to offer vital services to its residents, making it imperative for families to conduct a thorough assessment of specific aspects such as staff qualifications, medical services, recreational activities, and resident feedback before making placement decisions.
Quality Measures
Quality ratings are pivotal in assisting families to make informed decisions when selecting nursing homes. Windsor Houston's quality measure rating of 3.0 is 14% lower than state and national benchmarks. These ratings offer insights into the facility's performance in patient care, staff responsiveness, and overall satisfaction. While slightly below the benchmarks, it's crucial to consider factors like location, amenities, and specialized care services in evaluating Windsor Houston's suitability for individual needs. Quality ratings empower families to assess the standard of care in nursing homes, enabling them to make informed choices backed by reliable data.
Staffing Evaluation
Staffing ratings are crucial in evaluating nursing homes like Windsor Houston. The facility's staffing rating of 1.0 is notably lower, being 38% below the state average and 63% below the national average. Staffing levels directly impact the quality of care delivered, as they determine the availability of skilled professionals to meet residents' needs. High turnover rates, like Windsor Houston's total nursing staff turnover of 76.8%, significantly above state and national averages, can disrupt care continuity and relationships between residents and caregivers. Understanding these factors is vital for families seeking long-term care solutions, as they shed light on operational efficiency, care quality, and the working environment at the facility. By comparing staffing ratings and turnover rates against state and national benchmarks, families can better determine how Windsor Houston performs in terms of staff resources and retention, aiding in selecting a nursing home that aligns with their specific care requirements.
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