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Heritage Oaks Nursing And Rehabilitation Center

Last Updated: 2/1/2024

Legal Business Name STRATFORD HOSPITAL DISTRICT
Affiliated Entity SENIOR LIVING PROPERTIES
Region Southwest
Address 5301 UNIVERSITY AVE, Lubbock, Texas 79413
County Lubbock County
Phone 8067958792
CMS Certification Number CCN 675346
Owership Type For profit - Limited Liability company
Nurse Hours Per Resident Per Day 3.61563
Health Survey Score 54.0
Reported Incidents 0
Number of Complaints 2
Infection Control Citations 1.0
Number of Fines 1
Amount of Fines $8911.5
Payment Denials 0

Facility Rating Comparisons (Scale 1-5)

Rating Type Provider State Region National
Overall Rating 2.0 2.5 2.6 2.87
Health 3.0 - - -
Quality 4.0 3.5 3.4 3.5
Short-Stay 4.0 - - -
Long-Stay 4.0 - - -
Turnover % 80.1% 57.6% 57.5% 52.72%
Staffing 1.0 1.6 2.0 2.7

Evaluating Nursing Home Options

When it comes to selecting a long-term care facility for your loved ones, conducting thorough research is crucial. One such facility to consider is Heritage Oaks Nursing And Rehabilitation Center located in Lubbock, TX. With an overall rating of 2.0 out of 5 on TrustedCareReviews.com, it falls below the national and state averages by 30% and 20% respectively. It is essential to understand the significance of these ratings in evaluating nursing homes. The overall rating takes into consideration various factors such as staff-to-resident ratio, quality of care, cleanliness, amenities, and resident satisfaction. By reviewing detailed testimonials, individuals can gain valuable insights into the day-to-day operations at Heritage Oaks Nursing And Rehabilitation Center, helping them make informed decisions about long-term care options. Despite room for improvement in its overall rating, individuals can delve deeper into specific areas such as staff expertise, safety protocols, medical services, and social activities offered at Heritage Oaks Nursing And Rehabilitation Center. This detailed review process can assist families in making educated choices when it comes to selecting a suitable long-term care facility for their loved ones.

Quality Care Standards

Quality ratings are imperative in the evaluation of nursing homes and long-term care facilities. Heritage Oaks Nursing And Rehabilitation Center boasts an impressive quality measure rating of 4.0, surpassing both state and national benchmarks by 14%. This high rating indicates the facility's commitment to providing top-tier standards in quality care, staffing ratios, health and safety standards, and resident satisfaction. When considering long-term care options, quality ratings like those achieved by Heritage Oaks Nursing And Rehabilitation Center can provide valuable insights into the level of care and support residents can expect to receive. By prioritizing quality measures, individuals can ensure that their loved ones receive the best possible care in a nurturing and supportive environment.

Staffing and Turnover Rates

Staffing levels and turnover rates are critical indicators of the quality of care provided at a nursing home. Heritage Oaks Nursing And Rehabilitation Center's staffing rating of 1.0 notably falls below both state and national averages, with a 38% difference from the state and a 63% difference from the national benchmark. More concerning is the total nursing staff turnover at the facility, which stands at 80.1%. This turnover rate is significantly higher than both state and national standards, indicating challenges in retaining qualified and experienced staff members. High turnover rates can disrupt continuity of care and impact the level of individualized attention residents receive. In evaluating long-term care options, families should carefully consider staffing ratings and turnover rates to ensure they choose a facility capable of providing consistent and quality care to their loved ones. By examining these factors, individuals can make informed decisions about selecting a nursing home that meets the unique needs and requirements of their family members.

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