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Heritage Convalescent Center

Last Updated: 2/1/2024

Legal Business Name HERITAGE CONVALESCENT CENTER, LTD.
Affiliated Entity
Region Southwest
Address 1009 CLYDE ST, Amarillo, Texas 79106
County Potter County
Phone 8063525295
CMS Certification Number CCN 455480
Owership Type For profit - Limited Liability company
Nurse Hours Per Resident Per Day 3.10819
Health Survey Score 32.667
Reported Incidents 0
Number of Complaints 0
Infection Control Citations 0.0
Number of Fines 2
Amount of Fines $1990.42
Payment Denials 0

Facility Rating Comparisons (Scale 1-5)

Rating Type Provider State Region National
Overall Rating 3.0 2.5 2.6 2.87
Health 4.0 - - -
Quality 4.0 3.5 3.4 3.5
Short-Stay 2.0 - - -
Long-Stay 5.0 - - -
Turnover % 72.9% 57.6% 57.5% 52.72%
Staffing 1.0 1.6 2.0 2.7

Make Informed Decisions About Long-Term Care Facilities

When it comes to evaluating Heritage Convalescent Center in Amarillo, TX, its overall rating of 3.0 on a scale of 1-5 is worth noting. This rating is 20% higher than the state average and 5% higher than the national average. These figures provide valuable insights for individuals looking to make informed decisions about long-term care facilities. The overall rating of 3.0 indicates a moderate level of performance for Heritage Convalescent Center when compared to other facilities in the state and across the country. Understanding how this rating stacks up against benchmarks can help individuals assess the quality of care and services provided by the facility. Heritage Convalescent Center's slightly higher rating than the state and national averages suggests that it may excel in certain areas or offer unique services that set it apart from others in its category. It is essential for potential residents, their families, and caregivers to delve deeper into the specific factors that contribute to this rating to gain a comprehensive understanding of the facility's strengths and areas for improvement. As individuals navigate the process of selecting a nursing home or long-term care facility, using overall ratings as a starting point can aid in narrowing down choices and identifying facilities that align with their specific needs and preferences. Evaluating ratings against benchmarks can provide context and valuable comparisons to help make well-informed decisions regarding long-term care options.

Emphasizing Quality Measures in the Evaluation Process

When evaluating nursing homes, quality ratings play a crucial role in determining the level of care and service provided to residents. One such facility, Heritage Convalescent Center, boasts an impressive quality measure rating of 4.0. This rating signifies that the facility is performing above expectations, with outcomes that exceed the state and national benchmarks by 14%. This demonstrates Heritage Convalescent Center's commitment to providing high-quality care to its residents, ensuring a safe and supportive environment. By understanding and considering these quality ratings, individuals seeking long-term care can make informed decisions about the best nursing home for their loved ones, emphasizing the importance of quality measures in the evaluation process.

Importance of Staffing in Long-Term Care Facilities

Staffing is a crucial aspect to consider when evaluating nursing homes and long-term care facilities. The Staffing Rating for Heritage Convalescent Center stands at 1.0, which is notably lower compared to both the state average by -38% and the national average by -63%. This indicates that the facility may have limited staffing resources in place to cater to the needs of its residents efficiently. An adequate level of staffing is essential to ensure residents receive the attention and care they require to lead a comfortable and safe life within the facility. Turnover rates among nursing staff are also indicative of the overall quality of care provided by a facility. At Heritage Convalescent Center, the total nursing staff turnover is reported at a concerning 72.9%, significantly higher than the state average by 27% and the national average by 38%. High turnover rates may lead to inconsistencies in care, lack of continuity, and potential disruptions in the relationships between residents and staff. It could also impact the overall morale and performance of the staff, which in turn could affect the quality of service provided to residents. In summary, when exploring nursing homes and long-term care facilities, it is essential to consider both the Staffing Rating and turnover rates. A low Staffing Rating and high turnover rates, as evidenced at Heritage Convalescent Center, may raise red flags regarding the facility's ability to provide consistent, quality care to its residents. Potential residents and their families should carefully weigh these factors when making decisions about long-term care options to ensure the well-being and comfort of their loved ones are prioritized.

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