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Heritage Hall-Rich Creek

Last Updated: 2/1/2024

Legal Business Name RICH CREEK LIFE CARE, LLC.
Affiliated Entity
Region Southeast
Address 120 OLD VIRGINIA AVENUE, Rich Creek, Virginia 24147
County Giles County
Phone 5407262328
CMS Certification Number CCN 495371
Owership Type For profit - Corporation
Nurse Hours Per Resident Per Day 3.42653
Health Survey Score 20.0
Reported Incidents 0
Number of Complaints 0
Infection Control Citations
Number of Fines 0
Amount of Fines $0.0
Payment Denials 0

Facility Rating Comparisons (Scale 1-5)

Rating Type Provider State Region National
Overall Rating 3.0 2.7 2.8 2.87
Health 4.0 - - -
Quality 3.0 3.5 3.2 3.5
Short-Stay 3.0 - - -
Long-Stay 3.0 - - -
Turnover % 100.0% 56.6% 53.0% 52.72%
Staffing 1.0 2.1 2.6 2.7

Overall Rating

When looking for a nursing home or long-term care facility, having access to reliable and comprehensive reviews is crucial. At TrustedCareReviews.com, we strive to provide accurate and unbiased information to support individuals in making informed decisions about their loved ones' care. Today, we turn our focus towards Heritage Hall-Rich Creek located in Rich Creek, VA, serving the surrounding zip codes of 24147 in Giles. Heritage Hall-Rich Creek has received an overall rating of 3.0 out of 5 on our scale. This rating places the facility 11% above the state average and 5% higher than the national benchmark. These figures offer valuable insights into the quality of care provided at Heritage Hall-Rich Creek when compared to other facilities in Virginia and across the country. Evaluating nursing homes involves considering various aspects such as staff-to-patient ratios, cleanliness, amenities, and quality of care. The overall rating serves as a starting point for families and individuals looking for a suitable facility. It provides a snapshot of the general performance and can help guide further research into specific areas of interest. As you navigate through TrustedCareReviews.com, you'll find detailed information and user reviews that shed light on the day-to-day experiences of residents at Heritage Hall-Rich Creek and many other facilities nationwide. Stay tuned to get an in-depth view of what sets Heritage Hall-Rich Creek apart and how it compares to industry benchmarks in the nursing home and long-term care sector.

QM Rating

When evaluating nursing homes, quality ratings play a crucial role in helping individuals make informed decisions about their loved ones' care. Heritage Hall-Rich Creek has received a quality measure rating of 3.0, which is 14% lower than the state and national benchmarks. This indicates that while the facility may have areas for improvement compared to its peers, it is essential to consider the specific factors contributing to this rating. Quality measures encompass various aspects of care, including staffing levels, health inspections, and resident satisfaction. By analyzing these metrics, individuals can gain valuable insights into the overall quality of care provided at Heritage Hall-Rich Creek. It is crucial to delve deeper into the specifics of the ratings to understand the facility's strengths and areas that may require attention, ultimately aiding in making well-informed decisions regarding long-term care options.

Staffing Rating

When looking at the staffing ratings for Heritage Hall-Rich Creek, which stands at 1.0, it's evident that there are areas that may benefit from improvement compared to the state and national averages. The facility's staffing rating is notably lower than the state average by 52% and nationally by 63%. Staffing plays a crucial role in the quality of care provided at nursing homes as it directly impacts residents' well-being and overall satisfaction. Adequate staffing ensures that residents receive the attention, assistance, and support they require on a daily basis. Facilities with higher staffing ratings often demonstrate better outcomes in terms of resident health, safety, and overall quality of life. In terms of turnover, Heritage Hall-Rich Creek shows a total nursing staff turnover rate of 100.0%, which is significantly higher than both the state average by 77% and the national average by 90%. High staff turnover rates can signal potential issues within a facility, such as dissatisfaction among employees, poor working conditions, or inadequate support systems. Continual turnover can lead to disruptions in care continuity, strained relationships between staff and residents, and inconsistency in service delivery. When evaluating nursing homes, understanding turnover rates is crucial as it can provide insights into the stability and effectiveness of the facility's workforce, ultimately impacting the overall quality of care provided to residents.

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