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Norview Heights Rehabilitation And Nursing

Last Updated: 2/1/2024

Legal Business Name NORVIEW HEIGHTS REHABILITATION AND NURSING LLC
Affiliated Entity EASTERN HEALTHCARE GROUP
Region Southeast
Address 827 NORVIEW AVENUE, Norfolk, Virginia 23509
County Norfolk City County
Phone 7578536281
CMS Certification Number CCN 495309
Owership Type For profit - Corporation
Nurse Hours Per Resident Per Day 3.00633
Health Survey Score 81.333
Reported Incidents 0
Number of Complaints 13
Infection Control Citations 1.0
Number of Fines 2
Amount of Fines $16072.37
Payment Denials 0

Facility Rating Comparisons (Scale 1-5)

Rating Type Provider State Region National
Overall Rating 1.0 2.7 2.8 2.87
Health 2.0 - - -
Quality 3.0 3.5 3.2 3.5
Short-Stay 2.0 - - -
Long-Stay 5.0 - - -
Turnover % 69.2% 56.6% 53.0% 52.72%
Staffing 1.0 2.1 2.6 2.7

Overall Rating

Norview Heights Rehabilitation And Nursing, located in Norfolk, VA, has an overall rating of 1.0 on a scale of 1 to 5. This rating places it -63% lower than the state average and -65% lower than the national benchmark for nursing homes. When considering these figures, it's important to note that the overall rating serves as a crucial indicator for evaluating nursing homes. The overall rating of a facility such as Norview Heights Rehabilitation And Nursing encompasses various aspects of care, such as staffing levels, health inspection results, and quality measures. A lower rating, like the one attributed to this facility, may suggest areas of improvement needed to provide a higher standard of care to its residents. When evaluating nursing homes, the overall rating can serve as a useful tool for families and individuals seeking long-term care options, offering insights into the quality of services provided and the level of care that can be expected. These ratings, in comparison to state and national averages, provide additional context for evaluating how Norview Heights Rehabilitation And Nursing performs in relation to other similar facilities. Maintaining a neutral tone when assessing such ratings is crucial to ensure that individuals have access to accurate and informative data when making decisions about long-term care options.

QM Rating

When evaluating nursing homes, quality ratings serve as an essential tool for assessing the level of care and services provided to residents. Norview Heights Rehabilitation And Nursing, a long term care facility, has received a quality measure rating of 3.0, which is 14% lower than the state and national benchmarks. While this may indicate areas for improvement, it is important to note that quality ratings are just one aspect to consider when choosing a nursing home. Factors such as staff-to-patient ratios, cleanliness, patient satisfaction, and specialized care offerings should also be taken into account. It's crucial for individuals seeking long term care options to conduct thorough research, visit facilities in person, and ask questions to ensure they find the best fit for their needs. Quality ratings can provide a general overview, but a holistic evaluation is necessary to make an informed decision about long term care placement.

Staffing Rating

When considering the staffing ratings for Norview Heights Rehabilitation And Nursing, it is important to note that this particular facility has a staffing rating of 1.0. Compared to the state average, Norview Heights falls significantly below, with a rating that is 52% lower. Nationally, the staffing rating is even lower, at 63% below the benchmark. The staffing rating is a crucial factor to consider when evaluating nursing homes, as it directly impacts the level of care and attention that residents receive. Facilities with lower staffing ratings may struggle to provide adequate support and assistance to their residents, leading to potential concerns over the quality of care offered. In terms of turnover rates, Norview Heights Rehabilitation And Nursing has a total nursing staff turnover of 69.2%. This figure is notably higher than the state average, with a turnover rate that is 22% above the benchmark. When compared to national turnover rates, Norview Heights sees a 31% increase. High staff turnover can have detrimental effects on a nursing home's ability to maintain consistency in care delivery, as frequent changes in staff can disrupt relationships and familiarity between residents and caregivers. It can also indicate underlying issues within the facility, such as poor working conditions or management practices. Analyzing staffing ratings and turnover rates is crucial in evaluating nursing homes, as these metrics provide valuable insights into the level of care, stability, and quality that residents can expect. Facilities with lower staffing ratings and higher turnover rates may struggle to meet the needs of their residents consistently. As such, individuals seeking long-term care options should consider these factors carefully when making decisions about nursing home placement for themselves or their loved ones.

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