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Heritage Hall Big Stone Gap

Last Updated: 2/1/2024

Legal Business Name BIG STONE GAP LIFE CARE LLC
Affiliated Entity HERITAGE HALL
Region Southeast
Address 2045 VALLEY VIEW DRIVE, Big Stone Gap, Virginia 24219
County Wise County
Phone 2765233000
CMS Certification Number CCN 495135
Owership Type For profit - Corporation
Nurse Hours Per Resident Per Day 3.53053
Health Survey Score 67.333
Reported Incidents 0
Number of Complaints 3
Infection Control Citations 0.0
Number of Fines 2
Amount of Fines $50927.5
Payment Denials 0

Facility Rating Comparisons (Scale 1-5)

Rating Type Provider State Region National
Overall Rating 2.0 2.7 2.8 2.87
Health 3.0 - - -
Quality 2.0 3.5 3.2 3.5
Short-Stay 1.0 - - -
Long-Stay 3.0 - - -
Turnover % % 56.6% 53.0% 52.72%
Staffing 1.0 2.1 2.6 2.7

Introduction

Heritage Hall Big Stone Gap, located in Big Stone Gap, VA, offers long-term care services to the community and serves surrounding zip codes of 24219 in Wise. The facility has received an overall rating of 2.0 out of 5, indicating areas that may require improvement compared to state and national benchmarks. When it comes to selecting a nursing home for loved ones, the overall rating serves as a starting point for families to gauge the quality of care and services provided by the facility.

Understanding the Overall Rating

Delving deeper into the specific metrics that contribute to the overall rating is crucial for informed decision-making. Factors such as health inspections, staffing levels, quality measures, and resident satisfaction play a significant role in determining the quality of care offered by a facility. By exploring these categories, individuals can gain insights into Heritage Hall Big Stone Gap and make informed choices based on their unique needs and preferences. TrustedCareReviews.com aims to provide transparent and data-driven information to empower individuals with knowledge about long-term care facilities like Heritage Hall Big Stone Gap. By understanding the full spectrum of ratings and benchmarks, families can make informed decisions when selecting a nursing home for their loved ones.

Quality Measure Rating

Quality ratings, like the 2.0 rating received by Heritage Hall Big Stone Gap, are essential for evaluating nursing homes. Comparing these ratings to state and national benchmarks provides valuable insights into the level of care, safety, and overall experience that residents can expect at a facility. Prospective residents and their families can use quality ratings to assess the suitability of a nursing home based on their specific needs and preferences. Considering factors such as staff qualifications, services offered, and resident reviews alongside quality ratings helps individuals make well-rounded assessments of a facility's quality and performance. By providing comprehensive information, TrustedCareReviews.com supports informed decision-making in the selection of long-term care options.

Staffing Rating

When looking at the staffing rating for Heritage Hall Big Stone Gap, which stands at 1.0, it is evident that the facility falls significantly below state and national averages. Staffing plays a critical role in the quality of care residents receive, and a low staffing rating may indicate inadequate caregiver availability. This can lead to delays in response times and potentially lower quality care for residents. Additionally, the Total Nursing Staff Turnover rate for Heritage Hall Big Stone Gap is currently listed as nan%, making direct comparisons challenging. However, high turnover rates in nursing home staff can signal underlying issues that impact the continuity and quality of care provided to residents. Considering both staffing ratings and turnover rates is essential when evaluating nursing homes to ensure consistent and quality care for loved ones. TrustedCareReviews.com aims to provide transparency and valuable insights to help families make informed decisions when selecting a nursing home for their loved ones. By considering various factors, including staffing, quality ratings, and resident reviews, individuals can choose a facility that meets their specific needs and expectations.

Nearby Facilities

Norton Community Hospital Snf Unit

CCN: 495374

Overall Rating: 2/5

Distance: 9.61 miles

Number of Certified Beds: 44

Heritage Hall Wise

CCN: 495350

Overall Rating: 3/5

Distance: 12.97 miles

Number of Certified Beds: 97