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Heartwood Extended Healthcare

Last Updated: 2/1/2024

Legal Business Name HEARTWOOD OPERATOR LLC
Affiliated Entity
Region West
Address 1649 EAST 72ND, Tacoma, Washington 98404
County Pierce County
Phone 2534729027
CMS Certification Number CCN 505326
Owership Type For profit - Individual
Nurse Hours Per Resident Per Day 4.00504
Health Survey Score 263.333
Reported Incidents 13
Number of Complaints 27
Infection Control Citations 0.0
Number of Fines 9
Amount of Fines $159937.26
Payment Denials 0

Facility Rating Comparisons (Scale 1-5)

Rating Type Provider State Region National
Overall Rating 1.0 3.2 3.2 2.87
Health 1.0 - - -
Quality 3.0 3.9 4.1 3.5
Short-Stay 3.0 - - -
Long-Stay 4.0 - - -
Turnover % 57.4% 54.3% 50.1% 52.72%
Staffing 3.0 3.2 3.2 2.7

Heartwood Extended Healthcare Review

Heartwood Extended Healthcare, located in Tacoma, Washington, has received an overall rating of 1.0 out of 5. This places them significantly below state and national averages, with ratings 69% lower than the state benchmark and 65% lower than the national benchmark. These ratings offer valuable insights for families and loved ones considering this facility for their long-term care needs. Understanding the significance of these ratings is essential when evaluating nursing homes. A low overall rating may indicate various factors such as quality of care, staffing levels, cleanliness, safety measures, and overall resident satisfaction. It is crucial for individuals researching long-term care options to conduct thorough research and compare different facilities to make informed decisions that align with their specific requirements and preferences. As a reliable third-party review site, TrustedCareReviews.com endeavors to offer unbiased and factual information to assist individuals in their search for suitable nursing home facilities. By providing comprehensive ratings and benchmarks, we empower users to make informed choices that prioritize the well-being and comfort of their loved ones. Keep informed for more detailed insights into Heartwood Extended Healthcare and numerous other facilities nationwide to support your decision-making process.

Quality Measures at Heartwood Extended Healthcare

Quality ratings are pivotal in guiding individuals towards selecting the right nursing home for their loved ones' care. Heartwood Extended Healthcare holds a quality measure rating of 3.0, demonstrating a commitment to providing supportive care for residents. It's noteworthy that this rating positions Heartwood Extended Healthcare 23% lower than the state average and 14% lower than the national average. While these statistics offer an overview of the facility's performance compared to benchmarks, it is imperative to consider various factors when assessing a nursing home's quality. Quality ratings offer a snapshot of a facility's overall performance, and complementing this information with visits to the facility, discussions with staff members, and observations of interactions between residents and caregivers is crucial to gain a comprehensive understanding of the care provided.

Staffing Insights at Heartwood Extended Healthcare

Staffing ratings are vital in determining the quality of care residents receive at nursing homes. Heartwood Extended Healthcare boasts a staffing rating of 3.0, falling 6% below the state average but standing 11% above the national benchmark. Staffing ratings reflect the adequacy of personnel available to attend to residents' needs, ranging from nursing staff to support teams. While there is room for improvement with a rating of 3.0, it's important to consider the staffing levels in place to ensure residents receive the attention and care they require. Additionally, turnover rates among nursing staff at Heartwood Extended Healthcare are reported at 57.4%, indicating a 6% increase above the state average and a 9% rise compared to the national average. High turnover rates can impact the consistency of care provided to residents, as frequent changes in staff may disrupt relationships and hinder personalized care plans. Therefore, it is crucial for families and loved ones to consider turnover rates alongside other factors when making decisions about long-term care options.

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