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Care Haven Center

Last Updated: 2/1/2024

Legal Business Name 2720 CHARLES TOWN ROAD OPERATIONS LLC
Affiliated Entity GENESIS HEALTHCARE
Region Southeast
Address 2720 CHARLES TOWN ROAD, Martinsburg, West Virginia 25401
County Berkeley County
Phone 3042630933
CMS Certification Number CCN 515178
Owership Type For profit - Corporation
Nurse Hours Per Resident Per Day 2.97383
Health Survey Score 121.333
Reported Incidents 0
Number of Complaints 24
Infection Control Citations
Number of Fines 0
Amount of Fines $0.0
Payment Denials 0

Facility Rating Comparisons (Scale 1-5)

Rating Type Provider State Region National
Overall Rating 2.0 2.5 2.8 2.87
Health 1.0 - - -
Quality 5.0 2.6 3.2 3.5
Short-Stay 5.0 - - -
Long-Stay 5.0 - - -
Turnover % 48.5% 53.7% 53.0% 52.72%
Staffing 2.0 2.4 2.6 2.7

Overall Rating

When researching nursing homes for loved ones, one of the key factors to consider is the overall rating of the facility. Located in Martinsburg, WV, and serving the surrounding zip code of 25401 in Berkeley, Care Haven Center has received a rating of 2.0 on a scale of 1-5. This places Care Haven Center at a notable -20% lower than the state average and -30% lower than the national benchmark. The overall rating of a nursing home, like Care Haven Center, serves as a crucial metric for families looking to assess the quality of care provided. A rating of 2.0 indicates areas for improvement but also highlights specific strengths and weaknesses of the facility. Comparing this rating to the state and national averages helps individuals understand where Care Haven Center stands relative to other nursing homes. It is essential for families to delve deeper into the factors contributing to Care Haven Center's overall rating of 2.0. Understanding these reasons can provide insights into the facility's performance in key areas such as staff-to-resident ratios, cleanliness, safety protocols, quality of care, and overall resident satisfaction. Care Haven Center's 2.0 rating signifies both areas of excellence and areas for potential improvement, guiding families in making informed decisions when selecting a nursing home that meets their needs.

QM Rating

Quality ratings are crucial when evaluating nursing homes like Care Haven Center to make informed decisions for loved ones' care. Care Haven Center boasts an impressive quality measure rating of 5.0, positioning it 92% higher than the state average and 43% higher than the national benchmark. These statistics demonstrate Care Haven Center's commitment to providing exceptional care and services to its residents. Quality ratings serve as valuable benchmarks for comparing nursing home facilities, offering potential residents and their families insight into the level of care they can expect. By maintaining high-quality standards, facilities like Care Haven Center show their dedication to prioritizing the well-being and comfort of their residents, making them a noteworthy choice for individuals seeking reliable long-term care solutions.

Staffing Rating

Staffing ratings are critical in assessing the quality of care at nursing homes such as Care Haven Center. With a staffing rating of 2.0, Care Haven Center falls below the state average by 17% and further below the national average by 26%. This data suggests a potential shortage of nursing staff compared to other facilities, which could impact the level of care and attention residents receive. Additionally, Care Haven Center's total nursing staff turnover rate of 48.5% is significantly higher than both state and national averages, indicating a concerning level of staff turnover within the facility. A turnover rate that is lower than the state and national averages may hint at a lack of staff retention strategies or underlying issues affecting employee satisfaction and, consequently, the quality of care provided. Low staffing ratings and high turnover rates are red flags when evaluating nursing homes, as they can impact the overall quality of care and services offered to residents. Families should carefully consider these metrics when choosing a long-term care facility, as they offer valuable insights into day-to-day operations and the facility's ability to provide consistent, quality care.

Nearby Facilities

Martinsburg Healthcare Center

CCN: 515039

Overall Rating: 2/5

Distance: 0.53 miles

Number of Certified Beds: 120