Shenandoah Center
Last Updated: 2/1/2024
| Legal Business Name | 50 MULBERRY TREE STREET OPERATIONS LLC |
| Affiliated Entity | GENESIS HEALTHCARE |
| Region | Southeast |
| Address | 50 MULBERRY TREE STREET, Charles Town, West Virginia 25414 |
| County | Jefferson County |
| Phone | 3047241101 |
| CMS Certification Number CCN | 515167 |
| Owership Type | For profit - Corporation |
| Nurse Hours Per Resident Per Day | 3.12814 |
| Health Survey Score | 138.0 |
| Reported Incidents | 0 |
| Number of Complaints | 13 |
| Infection Control Citations | |
| Number of Fines | 0 |
| Amount of Fines | $0.0 |
| Payment Denials | 0 |
Facility Rating Comparisons (Scale 1-5)
| Rating Type | Provider | State | Region | National |
|---|---|---|---|---|
| Overall Rating | 1.0 | 2.5 | 2.8 | 2.87 |
| Health | 1.0 | - | - | - |
| Quality | 3.0 | 2.6 | 3.2 | 3.5 |
| Short-Stay | 4.0 | - | - | - |
| Long-Stay | 3.0 | - | - | - |
| Turnover % | 57.9% | 53.7% | 53.0% | 52.72% |
| Staffing | 1.0 | 2.4 | 2.6 | 2.7 |
Introduction
Shenandoah Center, a nursing facility located in Charles Town, WV, has received an overall rating of 1.0 out of 5 on TrustedCareReviews.com. This places the center significantly below state and national averages, by -60% and -65%, respectively. Understanding what this rating signifies in evaluating nursing homes is crucial for families and loved ones looking for quality care services for their relatives. Various factors contribute to this score, including staff-to-resident ratio, quality of care, cleanliness, safety measures, and overall satisfaction of residents and their families.
Quality Ratings
Quality ratings are essential in helping individuals choose the right long-term care facility for their loved ones. Shenandoah Center has a quality measure rating of 3.0, indicating it is 15% higher than the state benchmark but falls slightly below the national average by 14%. These ratings reflect the facility's performance in areas such as staffing, health inspections, and resident care. Understanding these benchmarks can provide valuable insights into the strengths and areas of improvement for Shenandoah Center, aiding families in making informed decisions.
Staffing Ratings
Staffing ratings play a vital role in determining the quality of care provided in nursing homes. Shenandoah Center's staffing rating is 1.0, 58% lower than the state average and 63% lower than the national average. This suggests a potential inadequacy in the number of staff members available to meet residents' needs. High turnover rates among nursing staff, at 57.9%, can further impact the continuity of care and resident satisfaction. Facilities with higher staffing ratings and lower turnover rates generally offer more consistent and higher quality care to residents. Considering these metrics alongside other quality indicators can help families choose the most suitable nursing home for their loved ones.
2.4
Charles Town
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