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Canterbury Center

Last Updated: 2/1/2024

Legal Business Name 80 MADDEX DRIVE OPERATIONS LLC
Affiliated Entity GENESIS HEALTHCARE
Region Southeast
Address 80 MADDEX DRIVE, Shepherdstown, West Virginia 25443
County Jefferson County
Phone 3048769422
CMS Certification Number CCN 515179
Owership Type For profit - Corporation
Nurse Hours Per Resident Per Day 3.2172
Health Survey Score 192.0
Reported Incidents 0
Number of Complaints 17
Infection Control Citations 2.0
Number of Fines 1
Amount of Fines $191213.75
Payment Denials 0

Facility Rating Comparisons (Scale 1-5)

Rating Type Provider State Region National
Overall Rating 1.0 2.5 2.8 2.87
Health 1.0 - - -
Quality 4.0 2.6 3.2 3.5
Short-Stay 4.0 - - -
Long-Stay 4.0 - - -
Turnover % 67.7% 53.7% 53.0% 52.72%
Staffing 2.0 2.4 2.6 2.7

Overall Rating

When it comes to evaluating nursing homes and long-term care facilities, one of the key factors that families and individuals consider is the overall rating of the facility. At TrustedCareReviews.com, we provide detailed information and ratings to help individuals make informed decisions about their loved ones' care. Today, let's delve into the overall rating of Canterbury Center located in Shepherdstown, WV, serving the surrounding zip codes of 25443 in Jefferson County. Canterbury Center has received an overall rating of 1.0 on a scale of 1 to 5. This rating is a crucial benchmark for potential residents and their families as they assess the quality of care provided at the facility. When comparing Canterbury Center's overall rating to the state average, it stands at -60% lower, highlighting areas of improvement that may be necessary for enhancing the quality of care provided. Furthermore, on a national scale, Canterbury Center's rating is -65% lower, indicating areas where the facility may not be meeting the standards set by other long-term care facilities across the country. Understanding the significance of these ratings is essential in the evaluation process of nursing homes. A low overall rating can signal potential areas of concern, such as staffing levels, quality of care, facility cleanliness, and resident satisfaction. It is a reflection of the facility's performance in meeting the needs and expectations of its residents and their families. At TrustedCareReviews.com, we believe that transparency and accurate data are crucial when assessing nursing homes and long-term care facilities. Our mission is to provide reliable information to empower individuals to make well-informed decisions about their loved ones' care. Stay tuned as we delve deeper into the specific aspects that contribute to Canterbury Center's overall rating and what this means for those seeking quality long-term care options.

QM Rating

When evaluating nursing homes for your loved ones, quality ratings play a crucial role in the decision-making process. The Canterbury Center has received a quality measure rating of 4.0, showcasing its commitment to providing top-notch care to residents. Compared to facilities within the state, Canterbury Center's rating is an impressive 54% higher, reflecting its dedication to exceeding local standards. Nationally, Canterbury Center's rating is 14% higher than the average, indicating its exceptional level of service and care. These ratings serve as valuable benchmarks for evaluating nursing homes, highlighting Canterbury Center as a standout facility that prioritizes the well-being and comfort of its residents. With a focus on quality ratings, families can make informed decisions when selecting a nursing home that aligns with their needs and expectations.

Staffing Rating

When evaluating nursing homes, one crucial aspect to consider is the staffing rating, which plays a pivotal role in the quality of care residents receive. At Canterbury Center, the staffing rating stands at 2.0, which reveals the level of staffing present to attend to residents' needs. Comparing this figure to the state average, Canterbury Center lags behind by 17%, indicating a lesser concentration of staff compared to other facilities in the same region. Nationally, Canterbury Center's staffing rating is 26% lower than the average, highlighting potential challenges in providing personalized care due to understaffing. A low staffing rating can affect residents' well-being as it may lead to delays in assistance, limited individual attention, and increased stress on existing staff members. Another critical factor to examine when assessing nursing homes is the turnover rate among nursing staff. At Canterbury Center, the total nursing staff turnover is notably high at 67.7%. This figure signifies the percentage of staff leaving their positions within a certain period, which can impact continuity of care and overall facility stability. In comparison to the state average, Canterbury Center's turnover rate is 26% higher, indicating a higher rate of staff leaving compared to other facilities in the region. Nationally, the turnover rate at Canterbury Center is 28% higher than the average, suggesting potential issues related to employee satisfaction, work environment, or management practices. High turnover rates can disrupt relationships between staff and residents, lead to inconsistencies in care, and create a sense of instability within the facility. Overall, staffing ratings and turnover rates are essential metrics to consider when evaluating nursing homes. A low staffing rating and high turnover rate can impact the quality of care provided, residents' satisfaction, and the overall atmosphere within the facility. By understanding these indicators, individuals seeking long-term care services can make informed decisions based on the data provided, ensuring the well-being and comfort of themselves or their loved ones in nursing home settings.

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