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Willows Center

Last Updated: 2/1/2024

Legal Business Name 723 SUMMERS STREET OPERATIONS LLC
Affiliated Entity GENESIS HEALTHCARE
Region Southeast
Address 723 SUMMERS STREET, Parkersburg, West Virginia 26101
County Wood County
Phone 3044285573
CMS Certification Number CCN 515085
Owership Type For profit - Corporation
Nurse Hours Per Resident Per Day 2.94387
Health Survey Score 38.0
Reported Incidents 0
Number of Complaints 2
Infection Control Citations 0.0
Number of Fines 0
Amount of Fines $0.0
Payment Denials 0

Facility Rating Comparisons (Scale 1-5)

Rating Type Provider State Region National
Overall Rating 2.0 2.5 2.8 2.87
Health 4.0 - - -
Quality 1.0 2.6 3.2 3.5
Short-Stay 1.0 - - -
Long-Stay 2.0 - - -
Turnover % 53.4% 53.7% 53.0% 52.72%
Staffing 1.0 2.4 2.6 2.7

Overall Rating

Willows Center, located in Parkersburg, WV, caters to residents in the 26101 zip code within Wood County. With an overall rating of 2.0 out of 5, there is room for improvement in the services offered at Willows Center in comparison to industry standards. This rating indicates a 20% lower performance than the state average and a 30% lower rating than the national average for nursing homes. Understanding how a facility's rating measures up locally and nationally is crucial for families and loved ones evaluating long-term care options. While the 2.0 rating suggests some satisfactory aspects at Willows Center, it also signals areas that may require attention. Families and individuals considering this facility should explore specific factors contributing to the rating, including staffing ratios, quality of care, cleanliness, resident satisfaction, and adherence to regulations to make well-informed decisions about long-term care.

QM Rating

Quality measure ratings provide insights into how nursing homes like Willows Center perform against benchmarks. Willows Center's quality measure rating of 1.0 falls significantly below the state average by 62% and the national average by 71%. This data sheds light on the facility's performance in delivering care and services to residents. Quality ratings are pivotal in the decision-making process when selecting a nursing home for a loved one. They offer valuable information on care levels, staffing ratios, safety records, and resident satisfaction, guiding individuals toward facilities that meet or surpass established standards. Thorough research and trusted resources are essential in evaluating quality ratings to make informed choices about long-term care facilities.

Staffing Rating

Staffing ratings are pivotal in assessing nursing homes, and Willows Center's staffing rating of 1.0 places it significantly below the state average by 58% and the national average by 63%. This low staffing rating raises concerns about the adequacy of care provided to residents, as higher staff-to-resident ratios often correlate with better quality of care and resident satisfaction. Facilities with lower staffing ratings may struggle to promptly and effectively address residents' needs, potentially leading to issues like delayed responses to call lights and medication administration errors. Willows Center's total nursing staff turnover rate of 53.4% is slightly below the state average by 1% but higher than the national average by 1%. High turnover rates can indicate employee dissatisfaction, impacting the continuity and quality of care for residents. Constant turnover can disrupt staff-resident relationships, leading to inconsistencies in care and potentially affecting overall resident well-being. When evaluating nursing homes, it's vital to consider staffing ratings and turnover rates alongside resident reviews, inspection reports, and overall facility ratings. A strong staffing team with low turnover rates generally indicates a stable and supportive work environment, contributing to better resident outcomes and satisfaction. Considering these metrics can help families and loved ones make informed decisions about the quality of care provided at a specific facility.

Nearby Facilities

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