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Heritage Square Health Care Center

Last Updated: 2/1/2024

Legal Business Name BEDROCK HCS AT GREENDALE LLC
Affiliated Entity BEDROCK HEALTHCARE
Region Midwest
Address 5404 W LOOMIS RD, Greendale, Wisconsin 53129
County Milwaukee County
Phone 4144210088
CMS Certification Number CCN 525549
Owership Type For profit - Limited Liability company
Nurse Hours Per Resident Per Day 4.56684
Health Survey Score 139.667
Reported Incidents 3
Number of Complaints 17
Infection Control Citations
Number of Fines 2
Amount of Fines $154350.0
Payment Denials 2

Facility Rating Comparisons (Scale 1-5)

Rating Type Provider State Region National
Overall Rating 1.0 3.0 2.9 2.87
Health 1.0 - - -
Quality 2.0 3.5 3.5 3.5
Short-Stay 2.0 - - -
Long-Stay 3.0 - - -
Turnover % 61.6% 53.8% 54.6% 52.72%
Staffing 4.0 3.4 2.7 2.7

Understanding Ratings in Nursing Home Reviews

Heritage Square Health Care Center in Greendale, WI, is a long-term care facility with an overall rating of 1.0, indicating below-average performance compared to industry standards. The facility serves the local community in Milwaukee, specifically encompassing zip code 53129. When evaluating nursing homes, the overall rating holds substantial weight as it provides a quick assessment of the facility's quality and performance. Comparing Heritage Square Health Care Center's rating to the state and national averages reveals significant gaps, with the facility rating -67% lower than the state benchmark and -65% lower than the national average. These discrepancies suggest that Heritage Square Health Care Center may need to make improvements in certain key areas of care provision to align with industry standards. Understanding the nuances of the overall rating is crucial for individuals exploring long-term care options for themselves or their loved ones. It serves as a valuable indicator to guide decision-making processes and set realistic expectations regarding the quality of care and services available at Heritage Square Health Care Center. Delving deeper into the specific factors contributing to the overall rating can provide individuals with a comprehensive understanding of the facility's strengths and weaknesses, ultimately aiding in making informed choices when selecting a nursing home or long-term care facility.

Quality Ratings and Their Significance

Quality ratings play a vital role in helping individuals make informed decisions about long-term care options for themselves or their loved ones. Heritage Square Health Care Center holds a quality measure rating of 2.0, which is -43% lower compared to the state and national benchmarks. This rating sheds light on the facility's performance in key areas such as quality of care, staff-to-resident ratio, safety measures, and overall satisfaction levels. Understanding the significance of quality ratings is essential for anyone considering a nursing home or long-term care facility. It provides a snapshot of the facility's strengths and weaknesses, enabling individuals to carefully weigh their options and choose a place that aligns with their specific needs and preferences. While Heritage Square Health Care Center may have areas needing improvement, it's crucial to consider these ratings alongside other factors like location, services offered, and personal visits for a holistic evaluation before making a final decision.

Staffing Ratings and Turnover Rates

Staffing ratings are key in assessing the quality of care provided at nursing homes and long-term care facilities. Heritage Square Health Care Center boasts a staffing rating of 4.0, surpassing the state average by 18% and the national average by 48%. This indicates that the facility invests in adequate staffing levels, leading to better patient outcomes and overall satisfaction. High turnover rates among nursing staff can also provide valuable insights when evaluating nursing homes. For Heritage Square Health Care Center, the total nursing staff turnover is recorded at 61.6%, which is higher than both the state and national averages. High turnover rates can signal challenges within the facility, impacting care consistency and familiarity with residents. Considering both staffing ratings and turnover rates is essential for individuals seeking nursing home care. A higher staffing rating and lower turnover rates can indicate a stable and supportive environment for both residents and staff. Prospective residents and their families should review these metrics alongside other quality indicators to ensure they find the best possible care for their loved ones.

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