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Willowcrest Health Services

Last Updated: 2/1/2024

Legal Business Name NSH SOUTH MILWAUKEE LLC
Affiliated Entity NORTH SHORE HEALTHCARE
Region Midwest
Address 3821 S CHICAGO AVE, South Milwaukee, Wisconsin 53172
County Milwaukee County
Phone 4147627336
CMS Certification Number CCN 525413
Owership Type For profit - Corporation
Nurse Hours Per Resident Per Day 3.21801
Health Survey Score 31.333
Reported Incidents 0
Number of Complaints 4
Infection Control Citations
Number of Fines 1
Amount of Fines $14326.0
Payment Denials 0

Facility Rating Comparisons (Scale 1-5)

Rating Type Provider State Region National
Overall Rating 3.0 3.0 2.9 2.87
Health 3.0 - - -
Quality 4.0 3.5 3.5 3.5
Short-Stay 4.0 - - -
Long-Stay 4.0 - - -
Turnover % 50.6% 53.8% 54.6% 52.72%
Staffing 3.0 3.4 2.7 2.7

Evaluating Nursing Home Ratings

When searching for a nursing home for a loved one, looking at the overall rating is crucial in determining the quality of care provided. Willowcrest Health Services, located in South Milwaukee, WI, holds an overall rating of 3.0 out of 5. This rating serves as a valuable benchmark for assessing the facility's performance compared to state and national averages, offering insights into its strengths and areas for improvement. Upon closer examination, Willowcrest Health Services' overall rating is 0% lower than the state average, meeting or slightly surpassing the expected standards in Wisconsin. On a national level, the facility performs even better, with a rating that is 5% higher than the average. By comparing the facility against both state and national benchmarks, families can better understand its performance within a broader context, aiding in making informed decisions regarding their loved one's care. It is essential to recognize the significance of overall ratings when choosing a nursing home. While Willowcrest Health Services' 3.0 rating indicates a moderate level of performance, it is crucial to delve deeper into specific areas such as staffing, health inspections, and quality measures to gain a comprehensive understanding of the facility's strengths and areas for growth. Utilizing this data-driven approach empowers families to navigate the selection process confidently, ensuring their loved ones receive personalized care tailored to their unique needs.

Quality Measure Rating

At Willowcrest Health Services, the quality measure rating stands at an impressive 4.0, surpassing both state and national benchmarks by 14%. This high rating underscores the facility's dedication to providing exceptional care and services to residents, making it a top choice for individuals seeking long-term care. Quality ratings are instrumental in decision-making, offering valuable insights into the level of care, safety, and overall experience residents can expect at a nursing home. Willowcrest Health Services' above-average quality measure rating showcases their commitment to meeting industry standards and prioritizing resident well-being. Choosing a facility with such esteemed quality ratings provides families with peace of mind, knowing their loved ones are in capable hands and receiving the best possible care available.

Staffing Rating and Turnover Rates

When evaluating nursing homes, staffing ratings are crucial indicators of the quality of care residents receive. Willowcrest Health Services has a staffing rating of 3.0, slightly below the state average but surpassing the national average by 11%. This suggests that while there may be room for improvement compared to other facilities in the state, Willowcrest is excelling nationally in terms of staffing levels. In addition to staffing ratings, turnover rates among nursing staff are essential considerations when assessing a nursing home. With a total nursing staff turnover rate of 50.6%, Willowcrest Health Services performs 6% below the state average and 4% lower than the national average. Low turnover rates signal the facility's ability to retain experienced and dedicated staff, ensuring continuity in care and fostering strong relationships between staff and residents. Understanding the significance of staffing ratings and turnover rates empowers families to make informed decisions about the quality of care available at a nursing home. By delving into these metrics, individuals can select a facility that provides consistent and high-quality care tailored to their loved one's needs.

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