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Heritage Health Services

Last Updated: 2/1/2024

Legal Business Name NSH PORT WASHINGTON LLC
Affiliated Entity NORTH SHORE HEALTHCARE
Region Midwest
Address 1119 N WISCONSIN ST, Port Washington, Wisconsin 53074
County Ozaukee County
Phone 2622845892
CMS Certification Number CCN 525586
Owership Type For profit - Corporation
Nurse Hours Per Resident Per Day 3.41783
Health Survey Score 66.667
Reported Incidents 0
Number of Complaints 11
Infection Control Citations
Number of Fines 3
Amount of Fines $25405.08
Payment Denials 0

Facility Rating Comparisons (Scale 1-5)

Rating Type Provider State Region National
Overall Rating 2.0 3.0 2.9 2.87
Health 2.0 - - -
Quality 3.0 3.5 3.5 3.5
Short-Stay 3.0 - - -
Long-Stay 3.0 - - -
Turnover % 80.0% 53.8% 54.6% 52.72%
Staffing 3.0 3.4 2.7 2.7

Heritage Health Services Review

Located in Port Washington, Wisconsin, Heritage Health Services is a nursing home facility that strives to provide quality care for its residents. With an overall rating of 2.0 out of 5, as determined by TrustedCareReviews.com, Heritage Health Services falls below the national and state averages by 30% and 33% respectively. This rating gives potential residents and their families important insights into the facility's performance and standards of care. Understanding the significance of these numbers is crucial when evaluating nursing homes. The overall rating reflects a range of factors, including staffing levels, quality of care, cleanliness, and resident feedback. When a facility like Heritage Health Services receives a rating of 2.0, it indicates that there may be areas for improvement in delivering comprehensive and compassionate care to residents. While this rating serves as a starting point for assessment, it is essential to explore specific ratings in categories such as staffing, health inspections, and quality measures to gain a more thorough understanding of the facility's strengths and areas needing enhancement. TrustedCareReviews.com aims to provide transparent and accurate information to assist individuals in making informed decisions about nursing home and long-term care options. By comparing the overall rating of Heritage Health Services to state and national benchmarks, our platform enables users to delve deeper into the quality of care provided by the facility and its alignment with industry standards.

Quality Rating

When evaluating nursing homes, quality ratings play a crucial role in helping individuals make informed decisions about their loved ones' care. For Heritage Health Services, the facility holds a quality measure rating of 3.0. Compared to the state average, Heritage Health Services falls -14% lower, aligning similarly on a national scale. These ratings serve as benchmarks, highlighting areas where the facility excels and areas that may require improvement. By considering quality ratings alongside other factors such as staff qualifications, facility amenities, and resident satisfaction, individuals can gain a comprehensive understanding of the care provided at Heritage Health Services. Making well-informed decisions regarding long-term care facilities is essential, and quality ratings offer valuable insights into the overall performance of nursing homes.

Staffing Rating

Staffing is a crucial aspect when evaluating nursing homes, as it directly impacts the level of care provided to residents. When examining staffing ratings such as the one for Heritage Health Services which stands at 3.0, it's essential to compare it to benchmarks to gain a deeper understanding. In this case, Heritage Health Services is performing -12% lower than the state average but 11% higher than the national average. This information can help prospective residents and their families gauge the staffing levels at Heritage Health Services in comparison to other facilities in their region and across the country. Another critical factor to consider when assessing nursing homes is staff turnover rates. The total nursing staff turnover for Heritage Health Services is reported at 80.0%, showcasing a significant increase compared to the state average by 49% and nationally by 52%. High turnover rates can impact the quality of care provided as it may lead to inconsistencies in care, lack of continuity, and potentially lower staff morale. When researching facilities, it's important for individuals to delve into the reasons behind high turnover rates and how it may potentially affect the overall care experience for residents at Heritage Health Services or any other facility. By being informed about these metrics, individuals can make more educated decisions when selecting a nursing home for themselves or their loved ones.

2.8

Port Washington

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